This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle had been stationary for several minutes and was parked with emergency break engaged. Key was not inserted. Driver side door open, all doors unlocked. No recent occupants other than the driver seat. Parked at home, in driveway, in gainesville, ga, us. I unloaded some groceries then came back to close driver door. As I approached the vehicle to close drver side door the passenger side airbage suddenly deployed for no apparent reason shattering the windshield. There had been no impact prior to this. It was a hot day.
Common defect: Air bag warning light is on. Suspected passenger seat sensor failure. I've had 2 BMW's from this series - both with the same issue - yet no recall from BMW - why" isn't this a safety system? I see airbag recalls on cars dating back to this era. Why none for BMW? also - odometer ribbon cable failure causing pixels to fail. No recall - problem exists across the series from 1996-2001 and beyond. No fix - no recall - no repairs offered. Why"
Purchased pre-owned certified car in April 06, starting having problems with electrical systems: Window motors, gps system/monitor, car kept dyeing while stopped and driving, engine shutdown/failsafe mode, brake lights blowing all the time, fuses and ignition switch going out all the time. The car has been in for service about 18 times in the last 26 months with the same problems and we found out the "bumper to bumper" warranty we bought is not bumper to bumper but listed parts, whatever that means; after contacting BMW North America found out car is not pre-owned certified; and after having our servicing dealer provide us with maintenance list from vehicle (was a leased vehicle that sterling serviced) we have found the same issues we are having. The car was a lemon when the dealer had it but since it was leased they just kept doing quick bandaid fixes. Now we are stuck with this car that we are paying for every month, have spent over $5000 on repairs that our extended warranty won't cover and now we find out the car doesn't qualify for ca lemon law which is crap because it is apparent to us it was a lemon in the beginning and sterling knew it and sold us an unsafe vehicle. The car has been at the servicing dealer since July 08 and they just notified us they cannot fix the car and they are returning it to us "as is".
- Novato, CA, USA
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While driving, the consumer heard a sound which was coming from the air conditioner. Also, radiator had a crack. Check coolant light illuminated on the dash board. The vehicle was BMW certified. The windows fell off of track, the cd player and the nau system was inoperative.
A D V E R T I S E M E N T S
- Gainesville, GA, USA