This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer experienced problems with the steering. The steering locked up and the check engine light came on a few minutes later. The consumer went into another lane of traffic, but was able to get the vehicle to the side of the road. The steering wheel started going into a complete circle. The consumer has not contacted the dealer. The vehicle was towed to a repair shop. They checked the power steering system and didn't find a problem. They hooked the vehicle to diagnostic machine and it didn't show any codes. This happened on August 25, 2005. About two weeks before they replaced a pressure hose on the power steering.
While driving on a higway and taking a turn over a curved portion of the highway I found the power in the steering was not functioning and the steering wheel became extremely hard. Whe I tried to brake and pull to the side the brake was also quite hard. The car had then to be towed to a BMW dealershi, and the problem was detected and fixed. I was informed that the water pump had failed which resulted in the belts to break, causing a loss of power in the steering and the brakes. This was quite a disturbing experience whiel driving this car on a higway and could have caused a major accident. The BMW 740 il is quite a heavy car and without power in the steering and the brakes it is very difficult to control the car at highway speeds. The power system failing due to water pump failure appears to be of serious concern in a vehicle that is advertised as one of the marvels of engineering. The car is still under warranty.
- Fairfield, CT, USA
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- Medlin, GA, USA