This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
July 2004 I noticed a noise coming from A/C and the rear of car, I took it to BMW dealer and they stated that they did not hear noise underneath the car. They assured me that the car was fine. However, I was not comfortable with the noise August 2005 I went back to the dealer, this time they noticed the noise, and stated that the entire rear assembly would need to be replaced at a cost of $2,015. However, after checking your web-site, (NHTSA Office Of Defects Investigation) I see that a recall was issued on June 18, 1998 for the very problem that I took this car to the dealer for. The dealer never mention anything about a recall for this problem. The dealer never mentioned that this was to be a free remedy. I would appreciate you assistance in this matter.
: the contact stated while driving 25 mph, a loud noise was heard coming from underneath the rear differential on the driver and passenger side. The vehicle was taken to an independent mechanic who determined that there were metal shavings in the oil level of the differential. The mechanic made the contact aware of recall # 98V142000 similar to this differential problem. The vehicle was taken a service dealer who determined there was no recall. The manufacturer was notified and advised the contact to take the vehicle to a local service dealer.
- Salem, OR, USA
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- Washington, GA, USA