This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver door occasionally does not unlock with the door handle. Standard operation is to pull handle twice to unlock and open the door. This does not always work, and I can't get out of the car, without finding the keyfob, or using the central locking button on the dash. This is a safety issue. If the battery were to fail, or if in an accident and the power is lost, the door won't open. I have videos of the failure. This occurs when parked, vehicle is turned off, and attempting to exit the car. It has occurred at home, and at several other locations. Has occurred to me between 06-2018 and 9-2018, and weather has not been cold.
Both doors will not open without using the power door lock button. The driver side was the first side to fail and about four months later the passenger side is now doing the same thing. This is very concerning due to if the vehicle was to get in a major accident and the battery become disconnected I could not get out of the car without breaking a window. I have a video of the problem but the site will only allow pictures to uploaded.
- Mount Vernon, WA, USA
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- Upper St. Clair, PA, USA