On 9/27/19 I left the gas station with full tank of gas and stopped at a red light on a busy road in rush hour traffic. The light changed green my vehicle shut off and would not restart creating a safety hazard. I put the gear in neutral and pushed out of the road. A light came on "auto start/stop disengaged." Everything else powered (windows, radio, rear shades, screen, phone and navigation, etc.) and worked so there was no problem with the battery. The tow truck arrived 1 hour later, the car wouldn't start, locked up completely and the gear wouldn't shift. The dealership had my car from 9/27-10/10/19. Diagnosed cause: Battery old/worn, rear brakes and oil leaking. The car was serviced. On 10/13/19 three days later my car cut off again in the middle of the road after backing out of a parking space, locked up immediately and would not start just as before. This time the car would not shift into neutral and could not be pushed out of the road. I blocked traffic and had to wait one hour again for another tow truck to tow my vehicle back to the BMW dealership. Just like before everything else worked (A/C, windows, lights, radio, blinkers, power seats, display panel, etc.), so once again it was not the battery. Again a safety hazard was created with oncoming traffic trying to avoid hitting me. It was dark, I was alone and stood outside the car to wave vehicles to go around putting my personal safety in jeopardy. On 10/22/19 I had to call the dealership and ask for an update on my car because I received no communication at all. The diagnosed cause: Fuel pump replacement and the fuel pump control unit: Ekps failed by excessive amperage draw from the failed fuel pump. Same problem, but to repair this time the cost is over $1500.

- Jacksonville, FL, USA

Can not lock or unlock car from within or out. Replaced door actuator on a driver side which did not solve a problem.

- Northbrook, IL, USA