I started my car to drive to an appointment and noticed that the car was jerking/bucking as I pulled out of my driveway onto the main road. I was unable to accelerate appropriately for oncoming traffic behind me because the car was jerking violently and it was a bit scary since this had not happened before. This continued for several days, primarily when I would attempt to drive the car in the morning. On one occasion the drive train malfunction light illuminated as I was making my way to an appointment at the Veterans Administration and I had to gingerly turn the car around and head back home. Someone could have ran into me because the car didn't have much power. What followed next was the inability to get my car to move when it was placed in reverse. I took the car to the dealership and was told that the car's transmission needs to be replaced ($11,000) because the car is trying to drive in reverse and first gear at the same time. What?!! In over 20 years of servicing BMW's, they have never seen a situation like this. I don't believe I should bear the cost for this when I bought a pretty expensive car in good faith, which has only 80,000 miles.

- Dover, DE, USA

I own my BMW 550I gran turismo sedan 2011 F10(N63). There is a recall on my exact model. NHTSA number: 18V248000/ engine and engine cooling. I am having the same exact issues that the recall shows. I have proof of documents showing my water pump failing, getting service water pump and alternator repair. August 24, 2019 shows small evaporations leak, cylinder misfires and has bad head gasket. Water pump failure caused my engine to over heat and bad head gaskets.I also had similar problem as other customers with the turbo coolant hoses, my hoses cracked like glass, ejecting coolant all over the engine and alternator, which caused smoke really bad almost leading to an car crash because I couldn't see on the highway, when I pulled over on the side of the road the alternator was burning up. I have contacted manufacturer BMW of North America and my VIN number is not on the recall list and I have the same exact engine that is recalled(N63/F10) I am needing my car added to the recall list, this mistake nearly cost me and my family life. April 12th, the car was in motion, in Kansas City, mo on the highway 435, big clouds of white smoke, engine loss power, causing a car to almost crash into the rear of the car. I am now located in Kansas City, mo. I can be contacted by email: [xxx] or cell: [xxx] redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Kansas City, MO, USA

I was driving on a residential street and shifted into 3rd gear. The car began to buck violently. I pushed in the clutch to stop the bucking. I was approaching an intersection. I attempted to accelerate and the gas pedal was non-responsive. The vehicle then indicated that it had a drivetrain malfunction. I was able to pull over, turn the car off and back on and drive 0.5 miles to my destination. While parked, the parking brake also malfunctioned and I was unable to turn it off. The car was towed to the dealership. There is a significant design deficiency with this vehicle. The problem with my car had to do with a broken plastic part on the water channel that leads around the trunk. The plastic cover is supposed to snap into a grommet that is in a hole, thus sealing the hole from water. In my situation, the grommet was missing. Given the design of the plastic part, there is no way to know that there is an issue without removing the plastic part. The hole that the plastic piece snaps into leads directly into the trunk. In the bottom of the trunk are sensitive electronic modules that control the fuel management system and the parking brake. There is no drain in the trunk that would allow water to leave the vehicle. My vehicle was parked in a parking lot during a rain storm. As a result of the design, I got water in the trunk, which ruined these two modules, resulting in the vehicle becoming disabled while driving. I believe that this is a significant safety issue for the following reasons: I) as a consumer, I had no idea that the electronics that enable the vehicle to manage fuel were located in the trunk; II) the design of the water channel around the trunk seems inadequate given that any failure of the plastic shield / grommet combination would lead to water in the trunk and expose these critical components.

- Summit, NJ, USA

The contact owns a 2011 BMW 5 series. While driving approximately 10 mph, the contact approached a stop sign and depressed the brake pedal when the vehicle suddenly accelerated abnormally. The vehicle was taken to the dealer for diagnostic testing where the technician advised that the failure occurred due to driver error. The failure recurred three times. The vehicle was taken back to the dealer and the manufacturer was made aware of the failure. An engineer was sent to inspect the vehicle and performed software updates. The vehicle was repaired. The approximate failure mileage was 3,000.

- Eagan, MN, USA

There are two major problems with my 2011 528I august10 build. The first is the pulling to the right that the car has had since day one. I took it to the service department and they were completely oblivious to the problem. After some persistence they decided to check the car out. The struts were rotated and software updated and now "drives straight". the car drives straight for maybe 25 feet before the car starts tugging hard right everytime. I took the car back to the shop and they said that there was nothing more they can do and it is all "within tolerance". this is a potentially very dangerous issue that needs to be seriously addressed. The second issue is the initial lag in acceleration when pressing the gas pedal. When at a dead stop or cruising at highway speeds, you have to floor the car to finally get it to decide which gear to start in. This acceleration lag can be a couple of seconds and when pulling out in traffic a couple of seconds can mean alot. I hope BMW addresses these issues or I will be forced to sell my car and never look back.

- Macon, GA, USA

The contact owns a 2011 BMW 528I. The contact stated that while driving at various speeds, the vehicle would hesitate whenever he attempted to slow down or immediately after the accelerator pedal was engaged. The dealer was informed about the failure and stated that it was normal; however, shifting into sport mode would prevent the failure from occurring. The failure occurred every time the vehicle was driven. The vehicle was not repaired. The failure mileage was 500 and the current mileage was 1575.

- Camerillo , CA, USA