This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 BMW 528I 5 series. The contact stated while driving 25 mph and coming to a traffic light the brakes were applied and it automatically slowed down the vehicle. There was no warning light at the time of the failure. The vehicle continued to hesitate and accelerate, before the contact reached his destination. The dealer towed the vehicle to the dealership for inspection. The manufacturer was contacted and stated they would contact the dealer regarding the failure. The failure mileage was 8,900. Updated 07/08/11 the consumer was informed the fuel pump was clogged for the second time, which was causing the vehicle hesitate when the consumer was attempting to accelerate. Updated 10/12/11
The contact owns a 2008 BMW 535I. The contact stated that the preowned vehicle was purchased in April 2010. The fuel pump failed. The owner was driving approximately 65 mph, the vehicle cut off. The vehicle was restarted and taken to the dealer and the fuel pump was replaced. On June 2, 2010 the fuel pump failed again. The dealer replaced that fuel pump with a "new" pump. The dealer was delivering the vehicle back to the owner and the mechanic experience the same failure and returned the vehicle to the dealership. BMW decided to take a fuel sample from the tank to determine if the fuel was the correct. They also advised they had found debris in the fuel system. BMW stated that that they would have to take the fuel tank off and clean it at the owners expense of about $3,000 as this was not covered under warranty. The vehicle is at the dealership at the time of the complaint waiting for repairs. The current and failure mileages were approximately 44,000.
The contact owns a 2008 BMW 535xi. The contact was driving approximately 65 mph. There was a sudden reduction in the engine power for 30 seconds. The engine shuttered and stalled without warning. The vehicle was towed to an authorized dealer and the fuel pump was replaced. The failure occurred intermittently. The vehicle was taken to the dealer on a separate occasion and the computerized system software was updated. The vehicle was being diagnosed by the dealer when the complaint was filed. The manufacturer has not addressed the fuel pump failure. The failure and current mileages were 37,500.
- New Vernon, NJ, USA
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- Henderson, NV, USA