This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 BMW 550I. The contact stated that the when depressing the brake pedal the vehicle would hesitate to stop. The dealer was notified and diagnosed that the vaccum pump was leaking oil. The manufacturer was also notified, but stated that the vehicle was not included in the recall associated with NHTSA campaign id number 10V446000 (service brakes, hydraulic:power assist:vacuum). The vehicle was not repaired. The failure and current mileages were 85,000.
The contact owns a 2008 BMW 528I 5 series. The contact stated while driving 25 mph and coming to a traffic light the brakes were applied and it automatically slowed down the vehicle. There was no warning light at the time of the failure. The vehicle continued to hesitate and accelerate, before the contact reached his destination. The dealer towed the vehicle to the dealership for inspection. The manufacturer was contacted and stated they would contact the dealer regarding the failure. The failure mileage was 8,900. Updated 07/08/11 the consumer was informed the fuel pump was clogged for the second time, which was causing the vehicle hesitate when the consumer was attempting to accelerate. Updated 10/12/11
On April 6, 2010 while pulling into a parking space at a shopping center, I applied the brakes on our BMW 528I and instead of stopping, the rear wheels started spinning, burning rubber on the pavement apx. 25 ft. Before I could stop by pressing the stop/start switch. Fortunately no cars were parked in front of my parking space so I was able to stop without hitting anyone or other cars. When I got over the shock, I started the motor and it was still under full throttle. Again, I pressed the stop switch. I was blocking traffic so again, I pressed the start switch and the motor was running normally. I backed up into my original space and called the BMW dealer who sent a tow-truck to deliver the car to their shop. BMW sent a field technician to inspect the car on 4/20/2010. I received an email stating no mechanical faults were identified by anyone and the car was ready to be picked up or a $25/day storage fee would be charged to us. I told them I would never take the moral or financial responsibility to drive the car again so they agreed to deliver it to our home. I sent an email to the dealer's mgr. And called him several times to ask for a repurchase of the car. We received no response. We were forced to hire an attorney who contacted the dealer and BMW regional office. The regional office reviewed the service record and refused to buy back the vehicle. The dealer said the decision by BMW regional office could not be changed. This left us with no alternative but to pay off the lease one year early and get the car out of our possession. A cashier's check for $5,694.87 was mailed to BMW on 8/23/2010 and the car was picked up on 8/30/2010 with 7,299 miles on it. BMW now has a car worth apx. $5,000 more than it will be at the end of the lease on September 5, 2011. It angers us that BMW would force us to keep a car that could put us & others in harm's way if we drove it, with a risk of unlimited liability!
Car loses power 2008 BMW.535I had just gotten it out of the shop (new plugs and new brakes, changed the oil air filter full service) and the next day we had gone out for supper when the car would barrly run it was like it had 2 cyclinders. Had the BMW place pick up and they said it was low fuel pump and they had to order. When they got that in it did not fix it so the put another set of plugs and new coils and high pressure fuel pump in also. They ended up covering the whole bill. But it seems not to run like it use to. Not as much power. I would like to find more info on problem and how they extended warranty.*
The contact owns a 2008 BMW 528. The contact stated that the faulty brakes on the vehicle caused him to crash into a wall. The dealer stated that the brake fluid was low and caused the brakes to fail. Brake fluid was added to the vehicle. There were no injuries. The contact stated that due to the safety risk a crash could reoccur. The current mileage was 28,473 and the failure mileage was 28,469.
A D V E R T I S E M E N T S
- Bridgeport, CT, USA