This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 BMW 5 series. The contact stated that while driving approximately 40 mph, the brake pedal was depressed and traveled to the floorboard. The vehicle came to a stop after applying the brake pedal numerous times. The failure recurred several times. The VIN was not included in NHTSA campaign number: 13V045000 (service brakes, service brakes, hydraulic). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate mileage was 126,000.
Brake failure at low speed on an descending incline (driveway) pumped brakes rapidly and brakes held traction. Later that day 10/08/13 brakes failed on low speed on the descending street. On 10/09/13 when driving in freeway traffic, I again had to swerve in order to avoid a rear end collision no warning lights were activated, no service lights were activated at all 3 incidents. On 10/10/13, I took the car in to check on the problem and was told that the car's master brake cylinder, brake booster and brake vacuum pump needed to be replaced for an excess of $2500 for safety issue that was noted in an earlier recall. I called BMW customer service and was told my particular VIN number was not covered in the general recall and my only recourse was to inform NHTSA, which I am doing.
First incident 10/08/13:brake failure at low speed on an descending incline (driveway) pumped brakes rapidly and brakes held traction. Later that day 10/08/13 brakes failed on low speed on the descending street. On 10/09/13 when driving in freeway traffic, I again had to swerve in order to avoid a rear end collision no warning lights were activated, no service lights were activated at all 3 incidents. On 10/10/13, I took the car in to check on the problem and was told that the car's master brake cylinder, brake booster and brake vacuum pump needed to be replaced for an excess of $2500 for safety issue that was noted in an earlier recall. I called BMW customer service and was told my particular VIN number was not covered in the general recall and my only recourse was to inform NHTSA, which I am doing.
- Los Altos, CA, USA
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- Cypress, TX, USA