This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
BOSCH CP4 HPFP failed and released metal shavings throughout all fuel lines, injectors and gas tank. BMW had a recall for 12K vehicles but mine was not on the recall list and BMW cannot explain why given that my fuel pump exploded like so many other BOSCH CP4 pumps. I am not in at least 7K in repairs to replace all the fuel lines, pumps and injectors that the faulty part ruined. I believe BMW knew that these pumps were bad and did not notify all owners that had them in the car. My year, make, model and build date all fit into the recall notice but i was not included. BMW cannot explain why and will not agree to pay for the repair bills.
My car has a coolant leak coming from the plastic pipe underneath the manifold. The BMW dealership said this is a common issue with the bmw. You should definitely do a recall on this issue. It costs $1585 to fox a $30 defective part on these cars.
On/around 4/24/2023, I was driving home at approximately 35mph when I heard a loud noise under the car as if I had run over something. I was able to safely pull into a parking lot and immediately shut off the engine. The vehicle was hard to steer but I managed to do it. There were no warning lamps or messages and the control center said "all systems are okay" I looked under the car and saw a significant amount of oil coming from underneath the car. I opened the hood and saw significant oil on the lower engine. I called AAA and had the vehicle towed to my local BMW dealership where I had worked done recently around 11/2022. My service advisor was able to check the car in and told me he would give me an update the next day. I received an inspection video on 4/25/2023 in which the service technician stated that the car experienced a catastrophic failure: the driveshaft broke and knocked a hole in the oil pan and broke a few other things. The technician is recommending replacing the driveshaft and the engine assembly. The technician stated that there could be other repairs involved. To date, I'm still awaiting to hear back from the service advisor for the cost of repairs. This was a very scary incident and could have been fatal if I was driving on the highway at a higher rate of speed. In fact, it could have been fatal on the road I was traveling on because it was during rush hour traffic. I was extremely lucky to have been able to pull over to safety. I did some research and found that BMW did some recalls regarding the drive shaft failures on certain Xdrive vehicles but mine was not part of those recalls. I have well maintained the vehicle and this should not have occurred. Anything that you can do to assist would be greatly appreciated. Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- San Antonio, TX, USA
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The contact owns a 2014 BMW 535D. The contact stated while driving out his driveway, the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the SCR active reservoir needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 90,000.
Possible PCV malfunction. Intense plastic burning smell, smoke coming from front ac vents. Dealer unable to replicate issue, valve cover replaced under warranty. Issue persists. 2 Vehicle inspections at same bmw dealer, were unable to identify burnt battery PCM as well. Occasional check engine light, gone after vehicle restart. Under hard acceleration burning plastic smell intensifies.
there is an active recall on my current vehicle. i am in california and i cannot reregister until it is completed. recall states may cause fire. dealer states "no remedy available". so now i have a 5000lb paperweight in my driveway.
Fuel injectors not working check engine lights on. Car has 50,000 miles throwing fault 24BB00, recall for models a year after this one, with an extended warranty. The problem has been confirmed by two dealers and a garage. The car is presently at a BMW repair shop awaiting repair. why not this one?
My car is experiencing stalling and stuttering issues due to the failed EGR Cooler that's in recall. This part was replaced by BMW 2 years ago with a different recall with the same part. It's unsafe. Sometimes, my car stalls or stutters while driving which poses a huge risk (especially when turning out onto a street where there's traffic coming towards me). This has happened numerous times. I get a notification "Drivetrain Malfunction" when the car's computer detects there is an issue and it seems to correct the stalling issue. The problem is, the car doesn't always do this while I'm driving. This most recently occurred on 7/9/2022 but has happened many times since the recall was issued in 11/2021. I have not been contacted by BMW with an update on this recall since 1/2022.
Ken Cook Sun, Jun 19, 4:10 PM (3 days ago) to nhtsa.webmaster i found car online cr gurus and it was certified and car fax no problems, i used my savings of 5000 for down payment closed the deal and was coming down on weekend to get vehicle. coworker came and is witness. we get to Wilkins and the salesman who i talked to is nowhere to be found another person closes deal and brings up oil leak. i'm mad but here. i ask for them to subtract cost of oil leak from down payment, they said no.they said a warranty on car i took ti bmw they told me engine might lock up. i called dealership no help and warranty was only for tires and windshield. im livid. i called all politicians and government. and my car is locked up and i still pay 400 a month to finance company and car does not work can-??t afford to purchase engine or car. i need your help making them replace engine. i have a witness witness. i was taken advantage pf im a honorable veteran and i was swindled. i just want the car fix and driving like it is supposed to by dealer this oil leak i have taken in 5 different times and only driven the car 5 months anhd i stay current on maitenamnce and this last trip the engine locked up at 70k miles. i bought at 60k miles and each dealership has told me to contact wilkins hyundai in illinios and report because this is wrong and i have but they have ignored me. i contacted Bmw and they have also tried to avoid my situaation. i am without a working vehicle and i am still financing this vehicle. my family is broken i am on the verge of losing my job i am getting counseling for mental health at the VA medical center now and i am an honorable Veteran this has caused me to become homeless. they are obligated to repair this vehicle and if a lawsuit must occur or legal action i am 100 with this because this was deceptive and fraudulent! please help
The contact owns a 2014 BMW 535i. The contact stated that after receiving the vehicle back from the dealer after a collision repair, the steering wheel seized while driving. The vehicle was towed back to the dealer where it was diagnosed that a faulty oil gasket damaged the serpentine belt, causing an oil leak. The dealer informed the contact that the serpentine belt and drive belt needed to be replaced. The vehicle was then towed to an independent mechanic who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 179,000.
Turbo failure Car lost power on busy highway and defaulted to 15mph. Atlanta BMW evaluated problem and said it would be one week and over $8000 in parts and labor. No warning, all maintained up to date just sudden failure
BMW has recalled the HPFP and EGR Cooler but not the EGR valve, which also fails and causes power loss, due to the same issues noted in the other recalls. The EGR valve should be added to the EGR cooler recall. The dealers are hiding behind ambiguity on this point to charge consumers for a common failure that should be covered, for the same reasons the EGR cooler has been recalled.
Timing chain failed and caused the vehicle's engine to shut down. This failure occurred while driving at approximately 70 MPH on Rt. 90 in NY state. The car was traveling in the passing lane. The loss of engine power resulted in loss of steering and maneuverability placing the occupants of this vehicle and other vehicles in a very dangerous situation. Vehicle was towed to a BMW dealership in NY, and upon inspection by BMW technicians, concluded the timing chain failure led to the engine failure and shutting down. There was no warning or any indications of the problem prior to it occurring.
you have serious construction going on at 21425 spring street at the veteran shelter where i stay. well the crew dug up sections of the road and cut it where it is a Sharpe dip to go up and down. i went over one at 1am on my way to work and it hit my undercarriage the following morning my car was leaking oil and now the ignition and battery are out ! i ask my insurance but it is not and accident it is damage to my vehicle that i cant afford and i need to get to work. now im in a hotel room trying to save the couple grand it will take to fix. i was told that you would help or even fix this because of the construction damage and so i am reaching out to you for your help? that is union grove wisconsin
At 65000 miles, the SCR DEF active tank sensor went out. The dealership service department at Roadshow BMW in Memphis said this has become pretty common with BMW vehicles equipped with Diesel engines. The part is $2000 dollars and does not include the labor costs to install ($1335).
My 2014 BMW 535d has barely over 60k miles. Two weeks ago, I received a warning message after turning on the ignition stating that no diesel exhause fluid could be detected. In addition, the message include a mileage countdown starting a slightly over 800 miles. I took the car to Roadshow BMW in Memphis, Tennessee to be repaired. They are telling me that the DEF sensor will have to be replaced. In addition, they said the DEF reservoir will need to be exchanged. The cost for this repair will be approximately $3,352 dollars plus tax. The technician I spoke with said that this is a common issue with BMW's.
Don't have an accurate answer as to what component failed, but all indicators point to the EGR/AGR flap valve failing. Smoke was coming out of the front end of the Intake manifold, after careful visual inspection I noticed a hole was made from the internal fire melting the plastic intake. This could've been a lot worse and the car could have burned. Thank God I reacted quickly and pulled into a non crowded area away from the road and turned the car off.
A D V E R T I S E M E N T S
- Bernville, PA, USA