This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had to replace the airbag clock spring in my car because of a clicking sound when the steering wheel was turning any direction, sound heard when vehicle was in drive or park. I had about 43,000 miles on the vehicle when the noise started. I had called BMW to see if there was any warranty on this item being it is part of the SRS system for the car, and they told me for my vehicle VIN there was not. Being apart of the airbag system I am wondering if there was any safety guidelines or extended warranty I am not being informed of for the part I had to replace 61-31-9-354-047.
The car has been in and out of the shop for various problems from the moment we bought it. The car started making whistling sounds and engine lights would come on and has been seen by BMW rts already 4 times. But most recently my husband was waiting at the light to make a left turn when his steering wheel all of a sudden locked and he could not drive it. So we took it in to get it serviced and was told to immediately contact BMW of North America. 3 weeks later I finally received my car and cause of this steering error reads: Eps control unit is faulty. The replaced the eps control unit, basically the steering rack, and the eps control unit failed again! they disconnected the battery to reset the control modules reprogrammed the eps control unit, adjusted the steering angels, initialized all windows and sunroof, performed active 4 wheel alignment. Basically the cars a dud and BMW refuses a buy back.
The contact owns a 2012 BMW 535I. The contact stated that while driving at various speeds, the vehicle started to pull to the right. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 400.
The car will not go straight. It keeps pulling to the right side, my 2012 535I has been aligned twice by BMW and can't correct the problem. My service advisor advised me that I needed to contact BMW of North America and address the issue to them.
- Imperial, CA, USA
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- Bakersfield, CA, USA