This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
BMW REFUSES TO TAKE RESPONSIBILITY OF CONSEQUENTIAL ISSUES CAUSED MY FAULTY FUEL PUMP RECALL AND IS TRYING TO CHARGE ME 21000 to fix. Engine reads maximum drivetrain output drive moderately
Been fixing an unknown issue due to fuel presure, loss of engine power and car gets extra hot but doesn-??t over heat, I have fixed the issue more on 2 different occasions. I didn-??t pass the smog text so that-??s when I was told to check for any recalls, now the issues returned with same problems and probably won-??t pass smog again. I have all recorded from all the years of maintenance and I-??m very diligent on on time maintenance or if theirs is any kind of malfunction. I-??m now addressing the situation to you as I believe that there-??s something wrong that-??s beyond my control. I-??ve also encountered other people with same vehicle with similar issues.
While driving on the highway my car turned off suddenly. car was towed to home After checking possible causes we found out that even the fuel gauge in the instruments cluster was displaying a large amount of fuel ( 1/2 tank) actually it was empty. We put two gallons of gasoline then car start up again but fuel gauge still showing half of tank
while driving on the highway the car turned off suddenly. Car was towed to home after checking possible causes we found out the even the THE FUEL GAUGE IN THE INSTRUMENT CLUSTER WAS displaying a large amount of fuel ( 1/2 tank) actually it was empty. We did put 2 gallons of gasoline than car start up again but the fuel gauge still showing half of tank.
Vehicle has stopped running multiple times. Most times it has stalled out while idling after a long drive and has been put in park. One time it just stop running while I was driving and I was in the middle of and intersection with traffic turning right. Another time I had a St udder while turning left which I looked down and got in a accident. BMW has told me this is the battery, low pressure fuel pump and the high pressure fuel pump which have all been replace; however I am still having the same problem.
Care was in motion on local street care started stalling, decrease in fuel, smoke out of tail pipe, complete engine failure, unable to start on engine. There are multiple forums on this specific vehicle with issues due to fuel injector. Since I am not the original buyer on vehicle I was not aware and was never notified by the new dealer that there would be an issue. Vehicle was bought at 126K miles in Sept 2019.
My vehicle cut off while driving drive train/ drive shaft message came on which made my engine light come on shuddering with heavy shaking making weird noises which are the systems of a defected drive shaft same symptoms that apply to recall 17V067000 very scary my vehicle was just at BMW dealership for a recall due to an aggressive fuel leak...,I asked about the recall for the drive train I was advised yes it's a recall but not for my vehicle which is a 2011 535I at the top of the recall list this is very dangerous and the 2nd time this car have put my life in danger how can you have a recall on the 2011 535I and then say not my specific vehicle BMW is the worst I will never purchase another BMW I cannot believe it these parts cannot be from wear and tear this starts from production of vehicle
Fuel pump(fuel system) recall was allowed to fail after many attempts by me using my gas to appear at BMW trying to describe stalling, gas smell, engine gas flow issues with my car before May 2016. (3) years in and out of hendrix BMW service department. Long rental returns and repair on engine leaks, gasket leaks, pan oil leaks and now 6/2/2019 car is still smoking, stalling, oil smelling I'm at home again. BMW dealer service is refusing to pay for a plastic cap billed to me related to recall fuel pump leak they denied and were forced to find by me. See attachment. BMW want except responsibility for the (3) year delayed repair of fuel pump.. issues causing present related issues today 6/2/2019 were in the past they used my warranty coverage to repair damages they created before final car failure and my stranded from 5pm / 11:30 midnight at 70 years old on a dark high way.. my extended warranty has paid for all engine issues,1414,00..now they want to make a deal $700 to repair plastic cap cover, the same problem before fuel pump recall. I was without (my ) car for (13) day calling, going back to service manager firing admission of recall. My stressing, persistent stocking to replace fuel pump hurt my health. Beginning with corporate BMW in 2016/ delay, 2017/ engine issues and years / months of rentals... replacing pan, some gasket leaks with engine claiming they replaced the pump. Problems continued until 5/3/2019 and I'm stranded, living with a muscular disease in the heat at 82 degrees on high way and (2) police officers stopping, failed towing company towed car to my home, embarrassing... 5/4/2019 sat morning towing from my home using my extended warranty who lost my keys at $400, lost hook to tow car and the hook cover noticed after (13) day pump repair pick up of car.. 300.00..I'm stuck at home with the same unresolved part of the issue.
Drivetrain malfunction -driving on hwy when error was displayed and car shutdown in on me and would not start back up -dealership stated they replaced the fuel pump -issue happened again -while driving - under 3000 miles later - same error codes of low pressure - car hesitant to crank and studdering on low speeds- towed to dealer was told no issue found and they reprogrammed the fuel pump -same issue again - fuel line and sensor replaced -ran fine for another 1000 miles or so -while driving the car jerked really hard and gave the same drivetran malfunction error --was able to make it to the dealership however car would not drive at full speed- same codes seen stored -- BMW do not know whats causing the issue however replacing parts hoping it will fix the issue and charging me for their trial and error. -since 2 more parts replaced car now with new error and of course BMW has no clue but want to charge me another 1000 to replace another part.
Fuel system was the alarm on the car and it won't stay started on more than 2 seconds. Final after 4 attempts it won't start at all. Had to get the vehicle towed.
(this complaint is being marked for deletion; duplicate of 11091372) TL* the contact owns a 2011 BMW 535I. While driving 45 mph, the vehicle stalled and the "fuel malfunction" warning message appeared. The vehicle was towed to the dealer (BMW of arlington in arlington, Texas) where it was diagnosed that the low pressure fuel pump and the fuel pump control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 86,196.
The contact owns a 2011 BMW 535I. While driving 45 mph, the vehicle stalled and the "fuel malfunction" warning message appeared. The vehicle was towed to the dealer (BMW of arlington in arlington, Texas) where it was diagnosed that the low pressure fuel pump and the fuel pump control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 86,196.
NHTSA recall number 16V746; in-tank fuel pump: This fuel pump consist of 2 parts: A high pressure fuel pump (hpfp) and a low pressure fuel pump (lpfp). After contacting BMW pacific in glendale, ca. I was told that they will replace the low pressure fuel pump only. My question: Is it only one part of the fuel pump included in this recall"?" after contacting my mechanic (a BMW ex master technician employee), I am concerned that not replacing the whole unit (hpfp and lpfp unit fuel pump) will keep the problem alive and it will give the false impression that the problem was taken care of..... my car has shown uneven start ups in the morning and engine codes related the fuel pump malfunction. This include in motion and stationary....
It has acceleration issues all of the time. Does not accelerate as it should, instead it jerks. When at a stop sign or light and looking to accelerate it would jerk making it unsafe. I have almost hit multiple vehicle ecause of this.
I was driving my BMW 535 xi on interstate highway. All of a sudden cars gave a message of "drivetrain malfunction: Contact your service centre". after that car's power reduced. After that whenever I apply brake, the car ignition stopped and car puts itself in neutral. I had to start the car around 8 times to reach home safely. After that I towed the car to nearby BMW service. BMW dealership told me that my car's high pressure fuel pump is not working. This is traumatic experience as I was on interstate and sudden stalling on interstate could have been fatal for me as well as my passenger.
The contact owns a 2011 BMW 535I. The contact received notification of NHTSA campaign number: 16V746000 (fuel system, gasoline) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted and informed the contact that he had to wait for another noticed and had no date when the recall remedy part will become available. The contact had not experienced a failure. Part distribution disconnect.
BMW recall campaign no. 16V-746 in-tank fuel pump. BMW ag has decided that the above fuel tank listed above is defective which relates to motor vehicle safety. This notice was sent in December of 2016, which stated the parts were unavailable. Although, the letter stated I would be contacted when parts became available. It is now eight months into year 2017 without this issue being resolved. Also, over time, the fuel pump connector can become damaged. If this happens, a foul odor may be noticed. This could also lead to a fuel leak during fueling, or when cornering while driving. The fuel pump could also stop working and lead to a no start or stalling condition. We have noticed, a faint gas odor and slight stalling with the vehicle, especially with starting and taking off. This has happened when the vehicle was stationary and in motion. When the car was serviced by BMW specialist, we were encouraged to get the fuel pump replaced in a timely manner due to the recall.
The contact owns a 2011 BMW 535I. The contact received notification of NHTSA campaign number: 16V746000 (fuel system, gasoline). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the contact should only bring the vehicle in immediately if she detected a fuel odor. A dealer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Accokeek, MD, USA