This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 BMW 535I. The contact stated that water leaked into the vehicle from the sun roof. Also, while driving various speeds, the vehicle overheated, shut off, and all the warning indicators illuminated. Furthermore, the contact's wife smelled a fuel odor emitting from the vehicle. The contact received a recall notice for NHTSA campaign number: 16V746000(fuel system, gasoline) and took the vehicle to BMW of macon (4785 riverside dr, macon, ga 31210, 478-757-7000). The dealer provided a cost estimate of $6,000 to repair the vehicle, which did not include the recall. The manufacturer was notified of the failure by mail when the contact sent a copy of the recall notice he received. The manufacturer sent the recall letter back to the contact and stated that this was not information they requested. The vehicle was not repaired. The failure mileage was unknown.
The car lunges/jerks at random times during startup. It does this whether the car is cold, hot and at random times during the day or evening. The vehicle is stationary when this occurs. Engine mounts have been replaced and transmission mount if in good working order. The dealer cannot identity the problem. At times the jerk is barely noticeable but other times the jerk is harsh and I fear the the car will move forward while parked.
Two times in the past five days my 2010 BMW 535xi has shut down. Each time it has malfunctioned(12/24/16 and 12/29/16), the automatic downshift activated). Once while traveling up a hill at approximately 35 miles per hour and once while traveling in excess of 55 miles per hour on a very busy highway. I was not able to restart the vehicle and had the vehicle tolled to a local garage. Shortly after arriving the tow operator started the vehicle. It started without hesitation a second time. I left the vehicle at the repair shop and picked it up four days later. It has started and operated as before until day five when I was traveling uphill and it initiated a downshift and stopped operating. Each time the fuel pump failure indicator came on. It is a scary feeling, especially since each time I was in the midst of other vehicles.
Experiencing hard bump when braking, hard shifts in sport mode, slow to engage in reverse and hunting for the right gear when coasting. This delayed and jerky response presents a severe driving risk and danger as the vehicle behavior is unpredictable and inconsistent. These are common symptoms of a known mechatronics failure, however BMW refuses to fix this until a code it thrown. Unfortunately the safety of my family should not require a code!!!!!
- Airmont, NY, USA
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- Macon, GA, USA