This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
BMW 2009 535 xi owner. Out of all of the times taking the car for service for various reasons, I decided to look for information regarding my latest issue. Twin turbo. I was told the rear turbo was bad and it is recommended to do both. I had the car serviced in October, they told me the oil smell was due to the spring from oil cap missing. Before Oct 2019 I complained about the oil smell and was told it was a leak from a hose (I never saw any fluids on ground) this last incident, I was on the road when I exited the highway I got an engine warning to shut off the engine immediately. Oil was low. I took it back to BMW and I was told the rear turbo was bad. They now want $6,900. I read in a few posts that the twin turbo issue was ext. To 10 years or 120,000 miles. My car was first purchase in May 2009. I am assuming I am out of time. I was never notified of a recall. My VIN number does not come up with any recalls, even though most of the issues are the same as other 2009 BMW owners. My car does not have 120,000 miles yet. I took the car to BMW for vanos solenoids in Oct 2019. And another time in Oct because the car over heated suddenly in less than half a mile. It was the fan. Recently I learned that some of the 2009 BMW 535 had a recall but I never received anything. I questioned the dealer but he said he had nothing on file. Further reading I found out that the company I believed called vanos was doing the recalls. In October 2019 I spent about $3,000 in repairs. I now believe I could have been covered by a recall or ext. Warranty. Overall on different issues I think I have spent over $13,000 in repairs (including transfer case and differential that the warranty did not pay because the car did not have specified 17' tires: But I bought with staggered 18' tires). I still owe approximately $7,500 to the bank. I take it to be serviced all the time, so I'm baffled.
The vehicle violently jerks upon initial acceleration, as well as while cruising. The problem originally started during warmer weather, but now it seems to occur all year round. The issue has been reported to the BMW dealership and they are unable to fix the issue.
- Roselle Park, NJ, USA
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- Somerdale, NJ, USA