This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving from work on a busy Friday afternoon the vehicle's check engine light comes on and the computer screen states "engine malfunction! reducing power" "high pressure fuel pump malfunction" less than a minute the engine stalled. Leaving me stranded on the bridge for hours, try to start the car but it won't start. The high pressure fuel system has been replaced with a new revision but still didn't solve the problem.
The contact owns a 2009 BMW 5 series. While driving 75 mph, the vehicle's power seized and the high pressure fuel pump warning indicator illuminated. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 59,500. The VIN was not available. Updated 01/05/2017 updated 01/23/17.
Purchased a 2009 BMW 535I xdrive (VIN# [xxx]) in March 2013. In June of 2013 I began to have issues with the fuel system. The car was brought to my local BMW dealer and I was told there was an issue with one of the fuel injectors. They indicated the injectors were under recall however my car had already had the recall completed. Under further investigation it came to light that only three of the six injectors were replaced under the prior recall work. The dealership refused to replace the bad injector under the recall even though it was not one of the ones replaced under the original warranty work. They indicated they contacted bmwna and that they refused to approve the replacement of the injector even though it was not dealt with under the original recall work.I ended up having my local BMW mechanic replace this injector. This November 2014 I began having an issue with another of the recalled injectors that had yet to be replaced. This injector while driving became loose and broke a fuel line damaging the cylinder head of the engine where the injector is located. Due to the damage to the head, the injector located in cylinder 5 continues to loose the O-ring. This renders the car undrivable. This is my third BMW and I have to say this is the first time I have ever had these kinds of problem. I have already had to replace the high pressure fuel pump, one fuel injector, water pump and crank seal. In addition the trunk leaks creating issues with my battery and sos system. I have learned though much research that this car model has many known problems with the fuel system, injectors, high pressure fuel pump, etc. I would appreciate someone looking into this and how the current issue with the injector and now head can be resolved since this injector should have been replaced under the original warranty work long before the head was damaged. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
This is the second time I have my fuel pump replaced because it failed. The first time it happened while I was in the middle of an express way with fast moving cars. I believe that this pose a significant safety risk to the passengers because they could get run over by other cars. The car stalls without warning it just stops. I've complained to BMW about this and they pretend that there is no problem. They replaced the first fuel pump then it happened again and their solution is to replace the same part again. They need to figure out why its failing in the first place.
The vehicle stalled while I was driving on the freeway. The stall is related to the camshaft sensor not properly working and the fuel system not working properly. I have a 2009 BMW 528I. In April 2014 BMW did a recall related to the camshaft for 2010 - 2014 528 BMW's. I contacted my local dealer and the national BMW dealer to let them know I was having the same problem with my 2009 and to see if they were going to expand the recall to include the 2009 models. They told me no at this time they didn't have any information regarding expanding the recall. I also let them know that I had another problem with the car that could be related to the camshaft. The car's fuel system was leaking.the gas was not properly going to the engine and it was flowing back into the car and the exhaust. You could smell gas in the car and see puddles of gas when they lifted the back seat of the car. The mechanic told me I was driving a bomb. I paid $450 to have that repaired. BMW needs to expand the recall to include the 2009 cars.
- Las Vegas, NV, USA
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On an early cold morning, I crank my car and after it started I noticed that my check engine light came on; it stalled out and I had to restart it. This car has been in and out of the repair shop (BMW) within the last year approximately four times. The major reason was fuel problems. I had a diagnostic test done on it and the BMW repair shop stated that I needed all injectors, spark plugs and a fuel inlet valve replaced which will cost about 2200. The problem I have is that BMW published this information to correct an ongoing problem with 535I twin turbo fuel system; however at the consumers' expense. I spoke with a supervisor in customer relationship and she stated that BMW was not response for or repairing it.
Sudden loss of engine power, engine light came on. BMW reprogrammed the computer but so far it has happened 3 times (at 8,000miles, 13,000 miles and 18,000 miles).
Purchased a BMW 535I X drive in April 2009. Since April 2010, the car has been in for service 4 times, most recently August 2010. All 4 times, the car's engine lights have come on - oxygen sensors have been replaced twice. A problem in the fuel area/catalyst converter was just fixed in July. Last problem was at 18,400 miles - driving on highway at 70mph out of town in another state at 10:45pm, an audible signal went off and then 2 engine lights appears in my speedometer area. Also, in the navigation area, engine malfunction reduced power error message. The car began shaking and the power was reduced down to 40mph. At that point, 225 miles from home, needed to turn back and drive 45 minutes from the city that I just left. Car was towed to a city 60 miles from there and the service manager told me immediately it was the hpfp problem. At that time, he also stated that the fuel injectors are not a problem now, but it is very likely that they will go bad within 6 months from now. Confidence has been lost in this new car and safety concerns for driving this car more than 25-30 miles out of my home city. Extremely concerned about breaking down and stranded again.
While driving my BMW, the engine stalled out on the highway and forced me to expedite myself to a safe location. The engine would shake and rattle at idle, and the car was sent into limp mode by the PCM. This occurred numerous times in the following days, and always at random times and speeds. I was lucky enough to not be passing someone on the highway, or entering/exiting the on/off ramps when it occurred. I am forced to take ultra safe routes that offer slower speeds. This issue seems to be very common with this engine make and model, and must be addressed as this will eventually cause a injury/accident/ or worse, fatality. Please look into this issue and have the people responsible fix their mistakes.
Normal driving the vehicle begins to shake losing power. The vehicle's check engine light comes on and the computer screen states "engine malfunction! reducing power". the high pressure fuel system has been replaced 3 times by BMW. BMW acknowledges they have a problem but has no repair for the situation.
My family and I was driving to san francisco and ready to cross the bay bridge. I was in my 2010 BMW 535I (the car was three months old with about 5500 miles on it. With no warning, the engine malfunction light goes on and I get a message to slow the car down. In about 2 minutes, the engine dies and the car is stalled. I was in the middle of heavy traffic, very dangerous, no where to exit. I tried to start the engine and everytime I tried to drive, the engine dies. We were blocking traffic for about 30 minutes before the chp arrived to move the car out of the traffic lanes. I was told the problem was the high pressure fuel pump system (hpfp) - BMW knows about this problem and they still have not fixed this issue. It is very dangerous -- there is no telling when this fuel pump will fail again.
My BMW 535xi sport wagon had a high pressure fuel pump replaced after 12500 mi. The engine lost most of its power and I needed to quickly exit hwy.in order not to pose a threat to others. Prior to this problem I noticed the engine took longer to start, and one time the engine seemed to sputter and temporarily become un drivable. The first time this happened, the dealer said they had to fix a problem in the cars computer. The second time, the dealer said the pump had to be replaced.
Purchased 2009 BMW 335ci in March of 2009. In Sep the car stalled, BMW replaced the fuel pump or hpfp (high pressure fuel pump). Today we started the car and moved it in our driveway. 1.5 hours later we started the car again to go to work and it stalled. We tried twice to restart it wouldn't. at that time we noticed a fuel smell and stepped out of the vehicle into a puddle of gasoline.
A D V E R T I S E M E N T S
- Seattle, WA, USA