This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Coolant hose has broken 4 times in the last 3 years it breaks at the attachment causing all my coolant to leak the area and part is plastic causing it to melt during summer months each summer I have owned
Car vibrates when ac is on. Passenger seat belt buzzes when no one is in the seat as well as seat belt tighten while driving. Transmission hesitant at times. ( transmission warning light come on at times, when car has already been service).
Vehicle was travelling 25-30 mph on a city street and hit a pothole. Immediately driver heard a noise from the engine area and car began shaking and vibrating while at low speed/idle. Service technician discovered that all 4 bolts for the engine mount had sheared as a result of the impact and the engine was now hanging free and resting on the frame of the car. Driveshaft was knocked out of alignment as well.
- Pittsburgh, PA, USA
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My car automatically shut off and I smelled a burning plastic odor coming from the engine. I took my car to the BMW licensed mechanic that I normally see who repaired the issue that was deemed to be the PCV valve heater. This happened at the end of May. Then at the end of June, I received a lower from BMW announcing recall # 17V-683: PCV valve heater. BMW told me today that they can not refund me for the repairs that I had done because these repairs had to be performed at a BMW dealership. I have all my receipts. Total repairs cost $2626.91 + rental car expenses of $204.16 and $76.71. * (recall related incident)
There's a recall for my car's PCV and BMW still hasn't developed a remedy to fix the issue....going on 9 months now. How long are BMW drivers with recalls supposed to wait to fix their cars. I can't believe that the company would leave their customers standing idle on this issue for so long.
The contact owns a 2007 BMW 530xi. The contact received notification of NHTSA campaign number: 17V683000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called BMW of springfield at (973) 379-7744 (391 U.S. 22, springfield township, NJ 07081) and was informed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 BMW 530xi. The contact received notification of NHTSA campaign number: 17V683000 (engine and engine cooling). The part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Paul miller BMW (1515 NJ-23, wayne, NJ 07470, (973) 696-6060) was contacted and confirmed that the remedy was not yet available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 BMW 530I. While attempting to drive the vehicle, there was a ticking noise coming from the engine, a burning odor, and smoke emitted through the vents. There were no warning indicators illuminated. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 17V683000 (engine and engine cooling). The manufacturer was not contacted. The approximate failure mileage was 179,688.
The contact owns a 2007 BMW 530xi. Within months of owning the vehicle, smoke appeared under the hood and entered the vehicle more than twice. The coolant was low and replaced, and an unknown warning indicator randomly illuminated frequently. The vehicle was not diagnosed by a dealer. The contact received notification of NHTSA campaign number: 17V683000 (engine and engine cooling). The manufacturer was notified of the failure. The failure mileage was not available. VIN tool confirms parts not available.
While on highway four motor mount bolts suddenly broke, causing the motor vibrations, to break the water pump, axle and more, if continued to drive motor could fall on the road.
This seems to happen when the weather is hot and in major traffic or when I am out on the open hwy driving for about 1 to 2hrs on a hot day. The car will automatically cut off without warning. No alarm or idiot light indicator. The problem is you can be driving 60 to 75 miles per hour on the interstate and loose control of your power steering and ability to maneuver the car to a safe stopping point. It will not start back up until 15 to 20 minute later as if the car needs to cool down. Once time period has elapse the car will run as normal. This has happen several times. Driving home from work in traffic and we only going 45 mph but its hot outside and the car will cut off without warning. I notice on the BMW forum this is problem that is across the board with other vehicles. The car will cut off at a light after driving for long period of time in hot weather in the city limits but also on the hwy after long period of driving.
The contact owns a 2007 BMW 530xi. While driving 20 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure milege was 116,000.
After driving about 5 minutes from home, I parked the car in the parking lot in front of my office. About 5 minutes later, bystanders noticed a fire in engine compartment of the car and called 911. The car was in flames in a short time. The fire department arrived, put out the fire.
My 7 year old BMW will not start due to timing and valve issues - it's a part that's been recalled in 2010 cars, and is also occurring in 2007 cars (but that year does not fall under the recall). If I had been driving the car when the timing went out, then I could have been in a major accident - with the car stopping suddenly. Now I am dealing with my car never starting again.
My 2007 BMW 530I engine caught fire on April 15 the moment car was ignited in the early morning. I was with my wife and 2.5 years old son at the time of incident. It could have been a major disaster or even blast if we were not home or with fire extinguisher to control the fire on time. We reported about this life-threatening incident to BMW na multiple times but their customer service representative from corporate headquarters betsy hohmann called our concerns as hypothetical unless there were personal injuries involved. BMW of fremont service center identified that PCV heated hose shorted out and burnt other components. The wire harness and intake manifold were burnt out and melted. The dealership verbally accepted this issue a design flaw that caused almost 6-9 inches flames inside the engine. BMW na customer service offered a deal to fix the problem as long as we sign a confidential nda to hide the facts. BMW na also recommended us to sell this car after repairs but we don't want to risk anyone else's life by not disclosing the fire even if we agree to BMW na's proposed resolution. Our confidence in BMW brand has already shaken from the outcome of our conversations because after all this is the matter of customer life, safety, trust and brand.
The contact owns a 2007 BMW 530xi. The contact stated that the temperature warning light illuminated. The vehicle was taken to the dealer for diagnosis. The technician stated the water pump would have to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 70,000.
Reported engine leaking transmission fluids (less than 40,000 miles at the time reported) and was advised by BMW dealership that this is a common problem, repairs exceed $1000. BMW of North America, llc's advice that if transmission goes unrepaired, risk transmission locking up and no longer drivable. BMW is aware of latent defect and potential damage, should make repairs free of charge. BMW should also be concerned with environmental impact. Transmission fluid releases toxins that when leached into groundwater, realseases contaminates into soil and water, and potentially harmful to ecosystem.
The engine overheated on the highway and the car stopped. I had to wait a lil while before stated back up then he overheated again. Took it to the dealer and he told me that could off cause a fire. But after review of the key data he realized that no service was overdue and ask me to let the car for the week end. I'm still waiting for the diagnostic and don't know if this malfunction is cover by a recall.
- Lakeside , CA, USA
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A D V E R T I S E M E N T S
- Shorewood , WI, USA