This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was sent a letter from BMW in January 2014 concerning recall 13V564: Front passenger air bag seat occupancy sensor mat. The letter states that BMW does not have sufficient parts to conduct the recall and I would be notified when they are available. It is now 6 months later (June 2014) and I have not been notified; and I have called my dealer (BMW seattle) a few times only to be told they still do not have the parts. This is extremely concerning as the air bag warning lamp came on right after I received the letter concerning the recall. I appreciate the company notifying me of the recall but it is pointless if they cannot correct it and it makes them look like they've done their due diligence of notifying me but other then that they have no sense of urgency. I would think for a recall on safety equipment they would expedite securing the parts to correct the issue.
The front passenger side seat has a sensor that disables the air bag if an adult is not sitting in the seat (based on weight) since it has been determined that airbags are dangerous for children. The sensor in my car is malfunctioning and always keeps the air bag disabled, even if an adult is in the seat. Dealer has ordered a replacement part. I'm driving around without air bag protection for the passenger side seat.
Car started beeping uncontrollably than service light reported a malfunction in the air pages and seat belt restraints on the passenger side seats. Dealer diagnosed problem as defected sensors. Had to wait for part then return for another service trip and wait for complimentary car. Its amazing when your in a car service is an emergency they never have loaner available. I depend on my car, so it is very difficult to wait for service. Again with no explanation they also had to update computer now many new function that were not working are now functioning like the blue tooth. Side lights that I didn't even know where there.
I own a 2006 BMW 525I. The front passenger side seat has a sensor that disables the air bag if an adult is not sitting in the seat (based on weight) since it has been determined that airbags are dangerous for children. The sensor in my car is malfunctioning and always keeps the air bag disabled, even if an adult is in the seat. BMW acknowledges that this is a problem, but doesn't seem to have a solution. The dealer has ordered a replacement part, but has no delivery date for the part. In addition, it isn't even certain that the replacement part will solve the problem. So, I'm driving around without air bag protection for the passenger side seat.
- Dallas, TX, USA
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- Seattle, WA, USA