This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recall campaign no. 12V-126: Battery cable insulated bulkhead connector the issue involves a battery cable bolt connection in the trunk. Specifically, this bolt connection is secured to the trunk floor panel by an insulated bulkhead connector. The insulated bulkhead connector may have been incorrectly attached to the trunk floor panel. Over time, this can lead to a loosening of the bolt connection and cause an overheating condition - exactly same thing happend to
On Tuesday May 29th we had a rain storm, the next day I got into my vehicle with my husband and two children to go to a soccer game. Five minutes before entering the Massachusetts turnpike my vehicle went into total electrical failure and my steering locked. Luckily I was only traveling at 25mph and was able to pull my vehicle over. I had it towed to our local BMW dealer which found that the cassette on the panoramic sunroof to be defective....that caused a great deal of water to get into the vehicle and go under the spare tire in the rear where all the electrical is. I put a complaint into BMW of North America because a. the electrical should not be put under the spare tire where water could get in and B. I was about to get on the turnpike where the speed limit is 65 mph, I am extremely lucky because if I was on the mass pike there could have been a terrible accident. It was 2498 to fix the issue, BMW was willing to pay half and relocate all the electrical to a safer more dryer place. I am writing this letter because I feel there should be a recall on this issue, BMW needs to relocate the electrical components to a safer area than underneath the spare tire. BMW of North America was extremely rude when I told them about this issue, it was basically "nothing happened to you and your family, so we know it"S a problem, so we will pay for half of it". I hope something can be done about this issue to safeguard other BMW drivers who have similar vehicles.
The panoramic sunroof on E60 BMW wagons has a faulty design of the drains which re-directs water into the rear of the car (spare tire area) causing multiple electrical components to fail while driving: Lights, windshield wipers, door locks, speedometer, etc. In my case, the failure occurred twice in a period of 18 months. The dealer and BMW North America repaired the car at owners' expense although an extended warranty was in force. There has been a technical service bulletin issued by BMW but the dealer does not acknowledge the flaw and refers to the failure being caused by 'environmental influences'.
- Sautee Nacoochee, GA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- New Britain, CT, USA