This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My son was driving and stated that the car started to overheat and then decided to pull to the side of the road. He and his brother sat in the car for approximately 2-3 minutes and his girlfriend heard a crackling noise. I told them to check what the error message was on the display and how to check it. He stated The idrive said -??engine compartment hot-?? so upon exiting the car and shutting the door, it began to smoke then burst into flames. He immediately called the fire dept that arrived in 7 minutes as the put the flames out. They stated right before they started to smell smoke or like the smell of a radiator leaking or the smell it makes. Noone was hurt just a little traumatized. I called BMW of Fayetteville in November but stated there is no remedy for it. I asked did I need to bring it on to be checked the BMW representative stated I will receive a letter when a remedy was available and at that time he stated there is nothing they can do without direction of how to proceed without a remedy or parts to do so. I have letters on each telling me of the recall and logging into Mybmw it states no remedy available. The fire dept stated he will have a report by 1/16/2025 and I have statements from my children in the car for now.
Driving on interstate 26 in charleston, SC on christmas day. Light traffic, beautiful day. With no warning, we heard a loud crash, almost an explosion, from the roof of our car. Very startling but was able to control the steering and get off the road. Got out of the car and saw that our sunroof was destroyed. Glass everywhere, but much of it obviously was scattered along the interstate. Luckily no glass entered the car but a very dangerous situation. It appears BMW knows about the issue but declines to accept responsibility, so anything you can do to help would be a benefit to me as well as many others this will happen to.
Safety issue: Door can not be lock/unlock manually and only electronically. BMW is not willing to fix it. This very serious safety issue during time of emergency one can not unlock the car and get out of the vehicle.
A D V E R T I S E M E N T S
- Cameron, NC, USA