10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
61,553 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 BMW 528 fuel system problems

fuel system problem

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2012 BMW 528 Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #13

Jun 142018

528

  • 90,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 BMW 528xi. While driving 10 mph, the engine stalled and the "fuel supply performance not available drive moderately' warning message displayed. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

- Boston, MA, USA

problem #12

May 062018

528

  • 30,420 miles
The contact owns a 2012 BMW 528I. While driving 55 mph, the vehicle stalled. The contact stated that the failure was the same as indicated in NHTSA campaign number: 16V746000 (fuel system, gasoline). The vehicle was towed to the contact's residence. The contact notified an independent mechanic who diagnosed that the fuel pump monitor was burned and the fuel pump failed. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 30,420. The VIN was not available.

- Beverly Hills, CA, USA

problem #11

Apr 062018

528

  • 53,500 miles
The contact owns a 2012 BMW 528I. While driving 30 mph, the fuel supply indicator illuminated and the vehicle stalled. The contact waited a few minutes and was able to restart the vehicle to continue driving. The contact stated that the failure occurred twice. The vehicle was taken to BMW of monrovia (1425 mountain ave, monrovia, ca 91016) who stated that the vehicle was not included in NHTSA campaign number: 16V746000 (fuel system, gasoline). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 53,500.

- Azusa, CA, USA

problem #10

Mar 112018

528

  • 63,000 miles

A D V E R T I S E M E N T S

I own a 2012 BMW 528I (Oct 2011). While driving various speeds, the engine suddenly stalled and became inoperable. The failure occurred while driving on the freeway. The vehicle was taken to an BMW where it was diagnosed that the fuel pump module was faulty and needed to be replaced. I was informed that the VIN was not included in NHTSA campaign number: 16V746000 (fuel system), although the vehicle experienced the same failure listed in the recall. The failure mileage was 63000. This is illegal and unfair.

- Lso Angeles, CA, USA

problem #9

Mar 132018

528

  • 63,000 miles
I have a Oct 2011 BMW 528I and it stalled out while I was traveling in excess of 45 miles per hour on a very busy street on 03/13/2018. The service indicator for the fuel pump illuminated. It would not restart, so it was towed. The cause was a fuel pump failure. We were lucky that we didn't crash on the highway. The dealership won't accept my car as the recall because the car was manufactured in Oct 2011, but it has the same failure as the other car that was recalled.

- Los Angeles, CA, USA

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problem #8

Dec 012017

528

  • 95,000 miles
The contact owns a 2012 BMW 528I. While driving various speeds, the engine suddenly stalled and became inoperable. On two separate occasions, the failure occurred while driving on the freeway. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump module was faulty and needed to be replaced. The vehicle was not repaired. The local dealer was called (bob smich BMW, 818-346-3144) and the manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 16V746000 (fuel system), although the vehicle experienced the same failure listed in the recall. The failure mileage was 95,000.

- Encino, CA, USA

problem #7

Jan 182018

528

  • 70,000 miles

A D V E R T I S E M E N T S

My car was manufactured in the recall of a fuel pump module but the VIN is not listed so recall does not effect my car. How is this possible and dangerous lost power on highway

- Sunrise, FL, USA

problem #6

Jan 142018

528

  • 86,000 miles
While driving, the car started to hesitate, didn't accelerate, and shut down. While turning out of the gas station onto the major road, it stalled. I had to put the car in park and then tried to restart it. After the third try it restarted. Once after starting the vehicle, the car started to shake violently and a message came up about the powertrain.

- Sunrise, FL, USA

problem #5

May 212017

528

  • 49,500 miles
The fuel pump suddenly failed as I was driving on the highway. I was lucky to be able to get over to the shoulder before the car quit completely. If I had stopped in the lane I am sure I would have been hit by someone going 65 miles/hr. There is a recall related to exactly this issue that includes 2012 models but my VIN number is not included in the recall.

- Sacramento, CA, USA

problem #4

Mar 062017

528

  • 80,000 miles
Car was on while parked and just shut off would not start back up. Took it to the dealership found out that the fuel pump and module needs to be replaced

- Perris, CA, USA

problem #3

Oct 012016

528 4-cyl

  • 48,000 miles

A D V E R T I S E M E N T S

On two occasions vehicle suddenly offers an alert and stops accelerating and stalls on the freeway leaving us stranded. The car was taken to the BMW dealer and corporate was made aware of the situation after the first incident and didn't fix it. They kept it for about approx10 days and only replaced the battery. Three weeks later the second incident happened. This time we took a picture of the alert on dash screen which said fuel supply problem. They replaced the fuel pump but obviously their parts are faulty. They didn't convey to me that they fixed the problem with the pump but only that they put in a new one. The car placed us in life threatening situations and we are not secure driving it. I asked for BMW to reacquire the vehicle but they refused. There is no guarantee the car will not so the same thing. I imagine thousands of customers have experienced the same problem yet, BMW didn't catch and did my car after the first incident. The car was in motion on the freeway with fast moving traffic in both cases. We are very fearful and disgusted. Date below not exact.

- Whittier, CA, USA

problem #2

Nov 162015

528

  • 63,000 miles
My BMW 528I 2012 I bought used in April 2015. In November 2015 my check engine light came on. Then it went away, but a week later it came on and another light saying the coolant was low. I took it to be topped off that did not work. My car went from yellow zone to red severe when driving home with my kids on a busy street. My car begin to overheat. I took it home immediately. The car loss all power it would not drive faster than 25 mph. I knew what ever it was going to be costly. My car sat for a month until I thought I had enough money to fix. Low and behold I took it to a BMW dealership there have been one campaign for thermostat and one recall on the oil filter housing. There has seem to be an issue I was unaware about. The dealer is saying because of the coolant mixing with oil and the car overheating there is possible engine damage. 20K worth of damages. I hoping BMW helps because my car is at the dealer still because of this horrible malfunction. I have attached a thread I found online that BMW sent out to all the consumers in July 2015 that I was not made aware of.

- Los Angeles, CA, USA

problem #1

Aug 172014

528 4-cyl

  • 59,820 miles
Driving in the hov at approximately 9pm when an alert message "drivetrain malfunction, drive moderately" displays. Car engine immediately cuts out and we have no propulsion. We are unable to move to a safe location and wind up on a narrow shoulder of the lie in NY. Police come and close down 2 lanes to prevent collision (extremely dangerous road conditions). We were unable to start the car or shift it into neutral. Car was towed. BMW notifies us that fuel sensors malfunctioned resulting in us running out of gas even thought the indicator showed we had 1/2 tank. However because we were over the 50,000 mile warranty we would be responsible for replacing.. BMW is looking for us to pay $3,100 to have the fuel sensors replaced. I researched this and found that BMW had issued a recall on its 2011 5 series sedans and 2012 5 series GT for a fuel sensor malfunction that mirrors exactly what happened to us. We purchased our BMW Nov 2011. We strongly believe this fuel sensor defect both in design and functionality is the reason behind what happened to us. Put my family and 6 police patrol men in harms way. Notified BMW that they need to extend their recall to other 2012 5 series sedans given our experience. Felt compelled to notify you as there may be other drivers who will be put in harms way if this problem is not reconciled on all 2012 5 series sedans. We were lucky we were not injured. Someone else might not be.

- Bay Shore, NY, USA

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