This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 BMW 528I. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed as a failure with the VANOS bolts, and the contact was informed that the VANOS bolts needed to be replaced. The vehicle was repaired but the failure persisted. The contact stated that when the vehicle was started, the engine would misfire, and the check engine warning was illuminated. The dealer was contacted, but the vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 103,580.
The contact owns a 2011 BMW 528I. The contact stated that the vehicle hesitated while depressing the accelerator pedal after a complete stop. Two days later, the contact stated that the vehicle failed to start after several attempts with the check engine warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic where the contact was informed that the VANOS bolts had fractured and entered the oil pan. The contact was then informed that the vehicle was included in NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 151,597. VIN tool confirms parts not available.
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 528I. The contact stated that while her son was driving at an undisclosed speed, the check engine warning light illuminated. The contact later received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, and the contact was informed that parts were not yet available. The contact stated that after leaving the dealer, the contact's son was driving 70 MPH, and the vehicle inadvertently decelerated to 20 MPH. The vehicle decelerated again and failed to exceed 5 MPH. The vehicle then stalled. The check engine and traction control warning lights were illuminated. The vehicle was towed to the residence. The vehicle was able to be restarted and stalled while the contact was driving. The check engine warning light was illuminated. The "Engine Shut Down Immediately" and "Drivetrain Malfunction" messages were displayed. The vehicle was towed to the dealer, where it was diagnosed that the radiator hose had detached. The radiator hose was replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 194,460. VIN tool confirms parts not available.
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Schaumburg, IL, USA
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The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 528i. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 528I. The contact stated that while driving at an undisclosed speed, there was an abnormal ticking sound coming from the engine compartment, after which the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the VANOS bolts. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 115,000. VIN tool confirms parts not available.
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 528I. The contact stated that while driving at an undisclosed speed, the engine made a ticking sound. The check engine warning light was illuminated. The vehicle was shaking and then stalled. The vehicle failed to restart immediately. The contact later received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 103,000. VIN tool confirms parts not available.
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 528I. The contact stated while receiving an oil change by an independent mechanic at the residence, the mechanic became aware of bolt fragments in the oil pan. The contact received a notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts are not available.
The contact owns a 2011 BMW 528I. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling), and the VIN was included but parts were not yet available. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The dealer was made aware of the failure and confirmed that parts were not yet available. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was 200,000. VIN tool confirms parts not available.
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while stopped at a traffic signal, the vehicle stalled. The contact stated that the "Loss of Engine Power" warning light illuminated. The contact stated that he was unable to restart the vehicle and had the vehicle towed back to the residence. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000. VIN tool confirms parts not available.
The contact owns a 2011 BMW 528I. The contact stated while driving 10 MPH in a parking lot, the vehicle shutoff inadvertently. There was no warning light illuminated. The contact stated that the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that two of the VANOS bolts were fractured, causing the engine to fail. The dealer determined that the bolts needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 74,000. VIN tool confirms parts not available.
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled and made unusual sounds. The contact stated that the gear shifter failed to shift as intended and was seized in park(P). The vehicle was towed to the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 148,582.
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the check engine warning light was illuminated. The approximate failure mileage was 155,000. VIN tool confirms parts not available.
The contact owns a?2011 BMW 5 Series. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic, where it was diagnosed as a camshaft failure. The contact related the failure to NHTSA Campaign Number- 14V176000 ( Engine and Engine Cooling). The manufacturer was made aware of the failure. The failure mileage was 67,000. The VIN was not available.
The contact owns a 2011 BMW 528I. The contact stated while her son was driving approximately 20 MPH, there was an abnormally loud sound coming from underneath the vehicle. The contact stated that her son saw the check engine warning light illuminated. The contact stated that her son was afraid to drive the vehicle and had the vehicle towed back to his parent's residence and then towed to a dealer. The dealer diagnosed and determined that the VANOS housing bolts and PVC cover needed to be replaced. The vehicle had been repaired. The manufacturer had been informed of the failure. The contact researched online and determined that the failure was related to NHTSA Campaign Number: 14V176000 (Engine and Engine Cooling). The failure mileage was approximately 115,000. The contact stated that the vehicle was repaired.
A D V E R T I S E M E N T S
- Beaverton, OR, USA