This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine tapping/knocking on first drive of day. 8 service visits. Service by BMW confirmed "noise is not normal." Escalated to BMW na 3 times. First serviced under BMW original warranty. BMW claims just a noisy engine by design. Even though BMW claimed it was normal, BMW could not tell me what it was or coming from. BMW is not compliant in performing under the new car warranty.
- St Augustine, FL, USA
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- Statesboro, GA, USA