This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on my way to work and started smelling something burning. All electrical warning lights started lighting up the dash and then displays go blank. Passenger compartment was filling up with smoke coming from under glove box. I pulled over and called fire department. We disconnected battery and took to BMW. They said micro-processor located in spare tire storage area had shorted out due to water. I don't carry coolers and don't leave my trunk open when it rains. How did water get there. Bulletins show that sunroof drains get clogged and water gets into trunk and shorts out electrical. Service bulletin says if this happens, customer pay but move electrical to where it can't get wet. So BMW knows it's a problem and can cause a fire but doesn't care to cover repair. Now I'm stuck with $1000 repair for micro-processor just to be able to tell what else is burned up. I have to pay before I will know if it will cost an additional $5,000 to repair. I'm lucky electrical didn't catch fire and burn up entire car.
Active steering fault light and the passenger restraining system lights come on after car parked for over a week during a trip out. Several forums have indicated similar failure with excessive repair costs from dealer.
- San Jose, CA, USA
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- Lakeland, TN, USA