This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 BMW 428i. The contact stated while driving 50 MPH, the vehicle lost power steering functionality. The message; Electrical Malfunction. Contact Service Center was displayed. The contact was able to veer to the side of the road using physical strength to steer the vehicle. The contact turned off and restarted the vehicle and the vehicle regained power steering assist functionality. The vehicle was taken to the dealer where it was diagnosed that the Electric Power Steering (EPS) had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 141,425.
I car hit me from behind and pushed me into the car in front of me and my steering wheel came off and my air bag on steering wheel did not deploy. As a result the wheel pushed in my chest.
1st I was driving and my sterring wheel locked up on me and I crashed... I reported the issue to BMW they initated an investigation that took nearly 6months and ruled not in my favor... 2nd incident... my horn failed and caused and accident after I had just gotten my vehicle serviced... I got the horn repair from BMW again and currently its not working at all....from the time ive gotten this expensive vehicle it has caused me problelm and BMW is doing nothing about it.....
- Philadelphia, PA, USA
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- Los Angeles, CA, USA