This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle comes with a condition based service system, which currently gives the oil change interval of 24 months, however a tsb from 2013 states the oil change should be at 12 months. This has caused my extended warranty to be invalidated due to not following the proper maintenance schedule.
Door sometimes does not unlock from the inside. Normally a double pull on the interior handle will unlock and open the door. But sometimes it will not unlock (the handle feels stuck and can't be fully pulled) and requires pressing the electronic central locking switch. Not safe if there is an electrical failure. I have a video but cant upload it.
While parking car turning wheels to left, car suddenly accelerated on it's own without any warning, causing car to jump over parking bumper, through concrete block wall and continued to Ram into private home, making home unsafe to enter. All this caused $14000 damage to the car, not including the cost of damage to the wall and building. BMW dealership will not look into the accelerator cables etc...says can't be an issue with this incident. This should be investigated further as safety of occupants / pedestrians and other vehicles could be in jeopardy! P.S. we have not driven the car yet since it has been at the BMW body shop since December 8 2015. Car is second owned by us. We bought car at 6K miles and now has 10K miles. Kind of scared of getting behind the wheel and driving the car.
- Port St Lucie, FL, USA
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- Cooper City, FL, USA