This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 BMW 335I. The contact stated that while driving at speeds between 5 and 25 mph, the vehicle hesitated to accelerate and jerked when the accelerator pedal was applied. The vehicle was taken into an authorized dealer and they stated that the fuel pump needed to be replaced. The vehicle was repaired, but the contact noticed that the vehicle was still experiencing the same failure. The vehicle was not repaired correctly. The failure mileage unknown and the current mileage was 13,000.
I was exiting a freeway and was attempting to pass a slow moving vehicle in front of me. I passed the vehicle and accelerated in order to keep a safe distance between me and the car behind me. Much to my surprise, when I "put the pedal to the metal", I experienced a loss of power. My car completely lost power for about 5 - 8 seconds. The car I had just passed nearly rear-ended me because they did not expect me pass and then reduce my speed. I took my care to the BMW dealer who claimed to have never heard of such a thing. They checks out the car (it was approximately 3 months old) and could not duplicate the problem, I was told to drive more often in sport mode. This has happened two other times over the last 21 months and the dealer has said each time they could not duplicate the problem.
High pressure fuel pump went out 2nd time in 8 months. Brand new car was leased in March 2010. First high pressure fuel pump went bad and was replaced in July. This causes a safety hazard while driving. Car shuts off and all electronics go dead including break system. I have already complained once about BMW 335xi 2010 model and there have been hundreds of online complains as well.
I was driving northbound on a crowded stretch of US101 in a 2010 BMW 335I coupe with less than 3200 miles on it. My car was moving at about 65 mph when suddenly I lost almost all engine power, making acceleration impossible. I had to ease my way off the highway and, after stopping to take stock of the situation, I drove home via side streets. My car continued to suffer from lack of power all the way back and could barely ascend some of the hills.
I own a Jan. 2010 BMW 335I with 5,800 miles on it. While driving on a freeway, the warning system cam on and read that the engine was at reduced power but I could continue driving at a reduced speed. As I was reading the notice, the engine died and I had to glide over 5 lanes with no power to reach the side of the freeway. When the car was towed to a dealership and the problem explained, someone in the service department suspected it was the high injection fuel pump because they've had to replace others. That was the problem. So why isn't there a recall out on this? I was traveling 65 mph and could have been killed trying to get to the side of the freeway.
- Los Angeles, CA, USA
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My 2010 BMW 335xi (3,500 miles) suddenly stalled on wa highway 520, on the lake Washington bridge in the middle of rush hour traffic due to hpfp failure. There was a malfunction warning on the nav display, stating that only limited engine power was available, when two seconds later the engine stalled, losing power steering and brakes as well. I was going approx. 25 mph in heavy traffic entering the bridge that has no shoulder. I was blocking one of two eastbound lanes and posed a significant safety risk. I was able to restart the engine and go for approx. 50 yards before the engine stalled again. Doing so 4-5 times I reached the midspan turnout and stopped in an extremely dangerous spot. I called roadside assistance when a dot truck approached and pushed me off the remainder of the bridge. I was in an extremely unsafe position for approx. 30 minutes! the car was towed and the problem was a high pressure fuel pump failure, the pump was replaced. When I called BMW to complain, the rep said she had never heard of this problem before. I just read an article and this problem seems to be widespread. A brand new car stalling on the freeway without warning is extremely unnerving and dangerous.
Fuel pump failed a month after the car was leased. When I went to start the car, the engine would not start up. I took it to BMW and they stated that they needed to replace the fuel pump. This fuel pump failure could have stalled while I was driving. I started investigating and noticed hundreds of complaints. Its a shame nothing has been done from your Agency thus far as well as a recall from BMW.
My high pressure fuel pump (hpfp) failed in my 2010 BMW 335I while on an onramp to get onto the highway. When I accelerated I felt a chugging sensation from the car followed by a gong. The gone was alerting me that my car had went into "limp mode" and would not allow me to accelerate any further than I had already. Lucky the traffic behind me moved over once I turned on my hazard lights and I was able to quickly exit onto the near by feeder and into a park lot to await assistance. I was lucky in that there was light traffic because if there had been heavy traffic there could have been a good chance for injury or even possibly death for me and other motorist. Failure of the hpfp happens randomly, there are really no conditions on when it can fail, ie: Miles driven or driving situation. There are a few symptoms, but those vary from car to car. My car had no previous indications of failing prior. However once failed I experienced long, harsh cranks, followed by an erratic idle, and eventual "limp mode" occurring shortly after. The long cranking and harsh idle are usual symptoms of a failing/failed hpfp. Videos and pictures I documented show this in my car. My issue was temporary "patched" with a new hpfp replacement. Recently I have started having long cranks which the dealer tried to remedy by replacing a low pressure fuel pump sensor, but to no avail. I also have paperwork documenting that visit and the visit that replaced the hpfp back in December. BMW has had this issue ever since introducing the N54 engine in various models in 2006 or so and has yet to have resolved the issue.
Failure of BMW high-pressure fuel pump and known issue for a long time now. Car operates at reduced power and part must be replaced and problem is likely to return.
The fuel injector for my 2010 BMW 335I died after driving the car for 14 days. The vehicle will still drive, but if you try to accelerate, it shakes very badly. After having it replaced, one of the injectors went bad again- 7 days later. This is an issue, as I am driving cross country.
I had no warnings prior to the following descriptions. My car shut off as I was pulling out of my driveway. I was able to restart the vehicle, but the car was in "limp" mode and the check engine light appeared. I parked my car and left for several hours. I attempted to restart after several hours and the car took a long time to start, upon starting the care idled very high and the the car started to shake and shut off shortly after. Upon being towed to the dealership, there outcome is my high pressure fuel pump needs to be replaced.
On Tuesday February 2nd 2010 my brand new (only 3859 miles on it) BMW 335I coupe started experiencing difficulty starting up (then engine would just turn and turn). Upon starting up, the engine idled very roughly, as if only firing on partial cylinders. No engine warning lights were observed at this time. Eventually the engine seemed to start running smoothly. During driving of the car later on the "engine malfunction - reduced power" light appeared. When traveling at a low rate of speed (aprox. 20mph) the engine shut off and I was forced to coast to the side of the road. This problem repeated itself several times until I was forced to call tow service to pick the car up and take it to the dealer for repair. Surveying the online community of BMW owners this appears to be a systemic problem with this make and model of car and so I am documenting this occurrence with me here in the hopes that BMW can be made to publicly recognize the problem and fix it for all concerned.
A D V E R T I S E M E N T S
- Brooklyn, NY, USA