This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Paint defect on new car, 2009 BMW, purchased on March 2010. The paint is pealing in 4 places. Car purchased new in March 2010. Manufacturer claims pealing is from a "external source". this is not plausible as pealing is in 4 spots, two different locations. Bmws own warranty vendor for body work indicated that is was "apparently a paint defect ".the BMW regional inspector said no, an external problem, denying what is obviously a manufacturing ( painting )defect.. BMW, offered, a "good faith" adjustment of 50% of repair cost but if it is a defect it should be covered in full as part of the warranty. Clearly a new cars paint on a BMW should not be peeling in a few months in 4 places and BMW should acknowledge and cover a paint defect.
- Solvang, CA, USA
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- Solvang, CA, USA