This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
For over a year now the airbag light on the dashboard has been going on and off. Originally, it was only turning on when I had a passenger in the front seat. Now it turns on with or without a person so I'm starting to think that the drivers side is malfunctioning too. In additional the seatbelt light is turning on too now. This is very frustrating. I talked to the dealership and they indicated that it is the airbag and seat sensors that have malfunctioned. Each to fix is over $500. They also indicated that this is a common problem for owners and to wait for a supposably recall letter. However, that was a year ago and I now have the airbag and seatbelt light going off. I've also come across many BMW forums (owners) talking about their frustration with these same issues. It's surprising that the dealerships acknowledge the issue but yet nothing is being resolved. There has to be a remedy for this annoyance and lack of acknowledgement by BMW. If anything there has to be some repercussions on BMW's part since the consumers are having to deal with these problem for what seems to be years now.
The front passenger occupancy sensor in the seat mat has malfunctioned which produces a fault in the passive restraint system preventing the passenger side air bag from deploying in an event of an accident. This malfunction occurs when the vehicle is stationary, in motion, on a city street, on a highway, and when turning. There is no damage or excessive wear and tear to the passenger seat. The passenger seat was used normally and as intended by the manufacturer. I believe the seat mat was not designed to withstand normal usage of people sitting on it. Over time the sensor in the seat mat failed and poses a serious safety issue for the vehicle's front passenger since the air bag may not deploy during a collision.
The contact owns a 2007 BMW 335I. The contact stated that the air bag and seat belt warning lights illuminated. The VIN was not included in NHTSA campaign number: 13V564000 (air bags). The vehicle was taken to the dealer where it was diagnosed that the seat mat sensor malfunctioned. The vehicle was not repaired. The manufacturer was notified. The VIN was not available. The failure mileage was 94,000.
- Mckenna, WA, USA
Search CarComplaints.com for these popular complaint phrases...
When driving with a passenger, the vehicle will recognize that there is an error in the passenger restraint system. The passenger airbag and seatbelt light will illuminate. This causes a potential threat to safety. This issue is recognize in another complaint, but not extended to newer models. The vehicle with this issue is a 2007 BMW 335I with sport and premium packages, build date in March 2007.
Passenger seat detection mat not working. Seat has been relatively empty fpr years faulty product.. dangerous for a passenger when I have one. Air bag may not go off in an accident due to the faulty mat detection I feel BMW should be held accountable for this. They say my car is not covered due to they only cover certain VIN's for that year..
The contact owns a 2007 BMW 335I. While driving 40 mph, the air bag and the passenger side seat belt warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed that the mat sensor and the air bag sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.
The contact owns a 2007 BMW 335I. While driving at approximately 5 mph, the fault in the passenger restraint warning message displayed causing the air bag seat belt tension system to activate. The failure occurred multiple occasions. The vehicle was driven to the dealer for diagnostic testing. The technician stated that the senor under the mat of the front passenger side needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
The air bag and seat belt lights have been on for about a year now. There is a safety recall listing my vehicle make, model and year. I have contacted bmwusa and a local BMW dealership with both claiming my vehicle is not included in the recall. However, my vehicle make, model, year and vehicle production date is specifically listed in the recall notice listed on the NHTSA website. I don't understand why it is listed or why BMW is not assisting further.
Fault code "passenger restraint system malfunction" appears on the vehicle. No accident the code is faulty. Code could affect the passenger if vehicle was involved in collision.
I own a BMW 3 series 2007 that I purchased 3 years ago with a dealer. Six weeks ago a dash board light came on with a message "pass restraint system malfunction". a detailed message says "fault in passenger-restraint system affecting airbag, belt tensioner or belt-force limiter. Continue to wear the safety belt. Have the system checked by the nearest BMW center". I have searched this online and it seems BMW 3 and 5 series cards manufactured in 2003 - 2008 have this issue. It is a safety related issue that BMW should recall and fix immediately.
A D V E R T I S E M E N T S
- Los Angeles, CA, USA