This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Airbag problem light constantly lit; "passenger airbag off" light always on even when there is a passenger in the seat. Mechanic states that the car is giving a code for a failed passenger occupancy sensor. There is already a recall for this model and year (NHTSA campaign 13V564000), but my car (build date July 07, 3-series with sports seats) is not eligible for the recall or the voluntary warranty extension according to BMW....updated 10/04/17 the consumer requested the vehicle be included in the recall. The vehicle has the same part number as the recall part. Updated 10/17/2017
The front seat occupant protection mat in the 2007 BMW 328xi is displayed on my dash instrumentation for over a year.in the event of a crash the front passenger air bag could be deactivated resulting in personal injury. I looked up the recalls on this vehicle and it indicated that the model was recalled. I called BMW customer relations to inquire about the recall and the representative informed me that my vehicle VIN number was not part of the recall. I understand that numerous BMW owners have made a similar complaint about their vehicle and recalls are usually initiated in this manner. Regardless of the production time that my vehicle was made, my vehicle has the same defect as the other vehicles and should be replaced by BMW.
There is message on the screen saying fault in restraint system. Dealer wants me to pay for the diagnostics. I think these cars should be recalled for this issue.
Supplemental restraint systems (SRS) front passenger air bag seat occupancy sensor (OC3) mat faulty. Very dangerous! passenger airbag will not deploy in the event of an accident! BMW should recall this!
The contact owns a 2007 BMW 335I. While starting the vehicle, the message "fault in passenger restraint affecting air bag tensioner or belt force limiter, restraint system malfunction" was displayed across the message board. The vehicle was taken to a dealer who diagnosed that the seat mat sensor needed to be replaced. The vehicle was not repaired. The contact was made aware of NHTSA campaign number: 13V564000 (air bags), but the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was 90,000.
- Gilbert, AZ, USA
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The air bag and seat belt lights have been on for about a year now. There is a safety recall listing my vehicle make, model and year. I have contacted bmwusa and a local BMW dealership with both claiming my vehicle is not included in the recall. However, my vehicle make, model, year and vehicle production date is specifically listed in the recall notice listed on the NHTSA website. I don't understand why it is listed or why BMW is not assisting further.
Fault code "passenger restraint system malfunction" appears on the vehicle. No accident the code is faulty. Code could affect the passenger if vehicle was involved in collision.
The contact owns a 2007 BMW 335I. The contact stated that the front passenger side air bag warning light illuminated. The contact mentioned that the front passenger seat remained unoccupied to prevent any further failures. The vehicle was taken to a dealer where it was diagnosed that the passenger occupancy sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 85,000. Updated 9/18/14 the consumer stated the vehicle was repaired. The manufacturer did not offer any assistance. Updated 02/05/2015
The contact owns a 2007 BMW 335I. The contact stated that while traveling 60 mph, the air bag warning light illuminated although the passenger seat was occupied. The failure occurred on two seperate ocassions. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 112,000 and the current mileage was 112,900.
After cleaning my car I tried to start it, when suddenly a warning light popped up indicating that there was a passenger restraint malfunction. The warning, further indicated that all seat belt be worn immediately when driving. I took it to the BMW dealership only to find out after paying for diagnosis fee, that there was an internal fault in the rollover protection controller thereby affecting the deployment of airbags in case of a crash.the dealership told me this safety feature for convertibles wasn't under dealership warranty. This a safety issue and should be addressed as such, I would think.
The contact owns a 2007 BMW 335I. The contact stated that the front passenger's side restraint malfunction message displayed as air bag sensor light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in NHTSA campaign number 13V564000 (air bags). The contact stated the vehicle exhibited the same failure that was listed in the recall report. The failure mileage was 65,000.
I got in my car after driving it to the park & got a fault that said restraint system malfunction. Fault in passenger restraint system affecting airbag, belt tensioner or belt- force limiter. I researched this & found that it is a problem with the sensor in the passenger seat mat. I found that this is a recall on my car & year, but when I call, they say it doesn't apply to my VIN. This has been a huge problem with a ton of owners. I've also read that most of the people call & complain & they'll end up fixing it under the recall. But, I'm having no luck. I'd understand if it was just me, but they've recalled it on the sane exact car & year as mine & I don't understand why mine wouldn't fall under this recall!
Have had issue with my one of my 2 --- 2007 330I's dashboard light came on with a message "pass restraint system malfunction". a detailed message says "fault in passenger-restraint system affecting airbag, belt tensioner or belt-force limiter took it to the dealer and they said I need a new passenger seat air bag sensor with a replacement cost of over $1000,00. I recently learned BMW has had a problem with this part and has recalled 2006-2007 cars but any vehicle made after September 2006 is not on the recall list. Mine were manufactured Jan 2007. I've been informed that my vehicle has the same part as the recalled ones and believe that BMW should recall all their vehicles with this same passenger seat sensor problem.
I own a BMW 3 series 2007 that I purchased 3 years ago with a dealer. Six weeks ago a dash board light came on with a message "pass restraint system malfunction". a detailed message says "fault in passenger-restraint system affecting airbag, belt tensioner or belt-force limiter. Continue to wear the safety belt. Have the system checked by the nearest BMW center". I have searched this online and it seems BMW 3 and 5 series cards manufactured in 2003 - 2008 have this issue. It is a safety related issue that BMW should recall and fix immediately.
The contact owns a 2007 BMW 335I. While parked the contact noticed the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer for diagnostics. The technician stated the air bag sensor in the front passenger seat needed to be replaced. The sensor was replaced. In addition, the brake light illuminated on the instrument panel. The technician stated the computer would have to be reprogrammed. The failure continued after the computer was reprogrammed. The vehicle was taken to the dealer a second time for diagnostics but the technicians were unable to diagnose the failure. The vehicle was not repaired. The approximate failure mileage was 12,000.
The contact owns a 2007 BMW 328xi. While driving approximately 25 mph, the contact crashed into a telephone pole due to inclement weather and icy conditions. The air bags failed to deploy. There were no injuries and a police report was filed. She asked the manufacturer at what speed the air bags should have deployed; however, they stated that it was an issue for the legal department. At that time, the vehicle was being investigated by a mechanic. The current and failure mileages were approximately 19,000.
A D V E R T I S E M E N T S
- Denton, TX, USA