This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife was attempting to exit car when she noticed that she was not able to open any of car doors - all the locks would not operate ! also, the door handles would not open the doors from the inside the vehicle. This issue is safety issue that needs to be looked at asap. I was able to see on line that number of like and kind complaints with the 2007 328 xi models...
I was unable to unlock the driver's side door. I had to slide over to the passenger side door. There is a BMW sib#: 51-19-07. I cannot believe there has not been a recall given the fact of the possibility of the driver or a passenger being trapped inside the car. I have saved both door locks that malfunctioned.
First occurrence of problem happened back in May 2012. Me and my fiancee were exiting the vehicle but only my driver door would open. My fiancee was forced to climb over the middle console of the vehicle and exit through my door, with a short dress on. I later looked online on a BMW forum to find the culprit to be the lock actuators blowing fuse 56. I replaced fuse 56 with the appropriate fuse, increasing the 15 amp to a 20 amp at that time. On 30 June 2012 I experienced the same problem with the vehicle while on vacation in ogunquit, me. Once again my passengers were all locked in the vehicle. There is no manual override for the 335I's doors once the fuse blows. All three passengers were forced to climb through the driver side door, creating a dangerous and uncomfortable situation. This time I replaced fuse 57 and it seemed to work just fine afterwards. Lastly, it happened two days ago with just me in the vehicle. I brought it to the BMW dealership (in Rhode Island) and they told me all door lock actuators were defective/faulty. They said I would need to replace every single door actuator on the car, totaling a cost of $1600. I called BMW of na and they said they were unable to help me, despite the obvious safety hazards of a blown fuse in this vehicle. I despair when I think of the problems this could cause during an accident. The absence of a manual override would cause passengers to break open windows in order to escape during an accident or fire.
- Clarksville, TN, USA
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- New Fairfield, CT, USA