This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Air bag and seat belt warning lights on dash remain lit at all times. Additionally, the "passenger airbag disabled" indicator remains lit at all times. There is a recall campaign (see below) for the passenger seat sensor mat issue which caused these problems, yet apparently not for my VIN. The disabled passenger seat airbag is a major safety issue, and clearly my VIN should be part of the recall. Statement on voluntary recall involving front passenger seat sensor mat on U.S.a. model bmws - August 13, 2008 today, BMW announced a voluntary recall regarding the front passenger air bag seat sensor mat involving approximately 200,000 model year 2004-06 vehicles. Affected are certain model year 2006 3-series, model year 2004-06 5-series, and model year 2004-06 X3 vehicles, depending upon seat type. BMW has found that the sensor mat may become damaged during vehicle usage depending upon the manner and frequency of the front passenger's entry and exit.
The contact owns a 2006 BMW 330I. The contact stated that the front passenger occupant air bag light illuminated when the passenger seat was not occupied. The vehicle was taken to the dealer. The technician diagnosed that the air bag sensor for the front passenger seat needed to be repaired. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the issue. The failure mileage was unknown.
The contact owns a 2006 BMW 330I. The contact stated that the passenger side air bag on/off switch became inoperable. The failure was recurring. The vehicle was taken to both a dealer and independent mechanic. The technician was unable to locate the failure. The vehicle has not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,000. Updated 12/9/14 update 06/1/2015
The contact owns a 2006 BMW 330I. The contact stated that the air bag sensor illuminated on the front driver and passenger side. The sensor on the driver side remained illuminated for an air bag malfunction error and the front passenger side air bag sensor indicated that the air bag was off. The dealer stated that the passenger seat sensor needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 14V428000 (air bags), NHTSA campaign number: 14V348000 (air bags), and NHTSA campaign number: 13V564000 (air bags). The manufacturer was notified of the failure. The approximate failure mileage was 109,000.
- Sacramento, CA, USA
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The contact owns a 2006 BMW 330xi. The contact stated that the passenger restraint system malfunctioned and a warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer stated that the VIN was not included in NHTSA campaign number: 13V564000 (air bags). The failure mileage was 110,000.
The contact owns a 2006 BMW 330I. The contact stated the passenger air bag sensor illuminated on the instrument panel. The contact mentioned that the failure persisted even when the seat was not occupied. The dealer stated the front passenger seat occupant sensor needed to be replaced. The vehicle was repaired. The failure mileage was 70,000. Updated 10/29/14 updated 4/23/15
The contact owns a 2006 BMW 330xi. The contact stated that the front passenger side seat belt sensor and air bag warning indicator illuminated, which indicated that the front passenger side air bag system was faulty. The failure was not diagnosed nor was the vehicle repaired. The manufacturer was notified of the defect, but no remedy was offered. The contact was informed that the vehicle was not included in NHTSA campaign number: 13V564000 (air bags), although the vehicle experienced the same defect listed in the recall. The VIN was not available. The failure mileage was 150,000.
Car started showing "passenger restraint system malfunction". I researched the matter, and found that there is a recall. When I called BMW and gave them my VIN, they claimed that there is no recall. Almost every other BMW from that series/model was recalled and got the issue rectified under the recall. Please advise. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I am an owner of a 2006 BMW 330xi and the airbag and seatbelt lamps have been on/off on my car since last November. Since this car model has a recall relating to airbag and seatbelt, I am wondering why I have not received any "recall letter" so I can present it to the BMW dealership in order to get the problem fixed. Thank you.
Dec. 2008 I received a consumer advisory letter from BMW of North America. The letter states that depending on the manner and frequency of the front passenger's entry and exit, small cracks may develop in the passenger seat occupant detection mat. If this condition exists, the front passenger air bag and side air bag will deactivate, and both the air bag warning lamp and front passenger "on-off" lamp will illuminate. In this situation the front passenger air bag and side air bag will not deploy, even in a severe accident. They are extending the warranty coverage for 10 years. In January of this year both the air bag warning lamp and the passenger air bag "on-off" lamp are illuminated in my 2006 325I BMW. The letter states should this happen have the vehicle checked without delay at an authorized BMW center. I did that and was told the problem is different from what the advisory letter states and will cost me $1300. I contacted BMW customer relations of North America and spoke to a person by the name of "[xxx]" who told me she would check with the authorized BMW center. I told her I am the only driver of my car and very seldom do I have any passengers with me and I never had any accident with my car, so the air bags never deployed. Several weeks later her reply was because of the age of my BMW they would not honor the warranty "but" they would discount the cost of the repair and instead of charging $1300 they would charge $1002! so that's my story and my air bag warning lamp is still lighted! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Front passenger seat has a faulty seat mat sensor which causes the airbag to be disengaged. The fault has been verified by a mechanic and there is a recall notice for the same year/model of car but it is not specific to my VIN number. BMW usa and dealer have been notified but will provide no assistance in repairing the defect without normal compensation unless the VIN numbers are extended. Clearly this is an issue on other vins within the same manufacturing models and years of my car based on the NHTSA campaign number: 13V564000 recall notice.
The contact owns 2006 BMW 330I. The contact stated that the passenger side air bag light illuminated on the instrument panel. The failure continued to occur for a period of three years. The contact referenced NHTSA campaign id number 13V564000 (air bags). However, the VIN was not included in the recall. The manufacturer was notified of the failure. The approximate failure mileage was 106,000.
Driving with bag on passenger seat, "red airbag & red seatbelt" indicators light up. Upon taking to dealership, their code reader suggested "low battery voltage" caused lights. Cleared code. Months later, with work bag on passenger seat happens again. Cleared code. Suggested to buy a new battery. Bought a new BMW battery, and same thing, happens again. I take to another shop (BMW charges 100-150 to clear code each time...) and they clear code, still "low battery voltage" but suggested I look into this occupancy seat sensor recall. Go back to dealership and they say unless code reader says airbag fault, they will not warranty. Through the course of 2 years now, the light has come back on 4 times prior, and now today a 5th time. I have yet to take back to dealership again, but making my complaints. I am not a genius but somehow I think the occupancy sensor mat must be defective yet throws error codes of "low battery voltage". when I check the code manually through the drivers stalk, ccid-97 (from memory) which online referenced to air bag fault. Although I have owned vehicle for almost 4 years, it was a "certified" preowned from dealer, and I"M being told that the recall covers only 10 years after the original sale date. Which means October/November this year of 2014, I am out of luck. Hundreds wasted each time, incorrect diagnosing. And BMW refusing to take responsibility for this recall until a machine tells them otherwise. And until that day comes, they'll keep selling me new batteries and other false hopes to fix.
My vehicle appears to be part of recall on mat sensor for passenger side air bags defect, but when I called dealer they said my VIN # not in recall.. however, I have had a warning message that my passenger side airbag and or my seat belt tensioner were malfunctioning since last June, 2013.. warning is still present, so I figure my car must be one that is in fact effected and should be in the recall.. please advise.
The contact owns a 2006 BMW 330xi. The contact stated that air bag warning light illuminated intermittently. The manufacturer was notified of the failure and stated that the vehicle was not included in NHTSA campaign id number: 13V564000 (air bags). The vehicle was not diagnosed or repaired. The failure mileage was unavailable.
The contact owns a 2006 BMW 330I. The contact stated that the passenger restraint system warning indicator illuminated. The contact was made aware of a recall under NHTSA campaign id number 13V564000 (air bags). The dealer was notified of the failure. The manufacturer was not made aware of the defect. The vehicle was not repaired. The approximate failure mileage was 91,000.
The contact owns a 2006 BMW 330I. The contact received a recall notice for NHTSA campaign number 13V564000 (air bags) in January. The contact was informed that the vehicle would be repaired in March. The contact spoke to the dealer and manufacturer on several occasions and was informed that the parts were unavailable. The vehicle was not repaired and was experiencing the defect listed in the recall. The failure mileage was 90,000.
The contact owns a 2006 BMW 330xi. The contact stated that the air bag sensor illuminated intermittently on multiple occasions. The sensor indicated that the passenger restraint system malfunctioned and to please contact your dealer. The contact was not included in NHTSA campaign id number: 13V564000 (air bags). The manufacturer was notified of the failure. The approximate failure mileage was 153,000.
A D V E R T I S E M E N T S
- Cortez, CO, USA