This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Mbw 330ci 2005: On 3/22/10, @ 3pm pacific, my brake response went from "good stop" to "unsafe, bad, "cruise-to-stop". I've had my car into irvine BMW 5 times since then, and "nothing wrong" could be found. I contacted BMW N.a. about ongoing problem, when I read about the "recall" just now reported, on the 5 & 7 series cars. The "problem described" as the reason for that recall, is what I've complained to BMW since 3/30/10! my "complaint' to them, and this week, BMW na, was described to them each time I visited, and on my bmwna call this week, as the same problem as was the cause of the recall on the 5 & 7 series, and I'd complained of this braking problem since 3/30/10, and that it occurred around 3pm on 3/22/10! two "body shops"---to which I went for a fender repair quote--were aware of my concern, and an employee at the first one checked my brake fluid. It was not low. My 2005, 330ci brakes were trustworthy, and stopped immediately. As of 3/22/10 @ 3pm, I have to depress the brake pedal down 3+ " further, to get stopped, then it's a "cruise to a stop", not a "stop". BMW cannot find anything wrong. I'm concerned about my life, and am afraid to drive on freeways here (the only way to get from a to B). I haven't had to worry about freeways, since my car stays parked, and when I drive it, it's to the dr. And back. I have 17K miles on it, no more. I would like to feel safe in my car, and the brakes work properly, but since 3/22/10, when the "lack of response" occurred, I don't feel safe. Find the problem, and help me get it fixed. Unresponsive brakes there has been no accident re the brake responsiveness on my car yet.
Car pulls severely to the left or right when brakes are applied. I have had the car serviced and asked for an alignment several times because of this issue. I was told that no alignment was needed but no explanation as to why the car pulled was given.
Re defective braking/steering in a 2005 BMW, requesting a defect investigation. The consumer stated the vehicle pulled to the left or right upon stopping. In one case, the vehicle pulled so severely that it came to a rest at an angle on the road. The wheel could not be straightened until the brake had been released.
- Northridge, CA, USA
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- Fountain Valley, CA, USA