This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received a recall notice dated September 2014 from BMW regarding a defect in the front passenger airbag. I called my local dealer in ft myers fl on 10/28/14 to set up an appointment to get the repair done. I was told the part was out of stock and asked to leave my name and phone number and I would receive a call when it became available. Since I did not hear from the dealer I decided to follow up and called them on January 8, 2015. I was told the part was out of stock. The woman said they only receive small quantities at a time. Again, I was asked to leave my name and phone number and would be called when the part was restocked. How can BMW send out a recall notice asking you to call immediately to have the necessary repair performed as soon as possible when they don't supply the dealer with the part? I expected more from BMW. I certainly hope they do something to rectify the problem and expedite the repair!
A D V E R T I S E M E N T S
- Cape Coral, FL, USA