This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 BMW 3-series. The contact stated that the air bag warning light illuminated on the instrument panel, indicating that the front passenger side air bag was not functioning. The contact noticed NHTSA campaign I.D. number 08V384000 (air bags:frontal) and took the vehicle to an authorized dealer. The contact was informed that the front passenger air bag detection matt needed to be replaced, but the vehicle was not included in the recall. The manufacturer was made aware of the failure, but offered no assistance. The contact expressed concern in regards to driving a vehicle without a functioning air bag. The failure mileage was 81,606. Updated 07/26/11 the consumer stated BMW agreed to share the cost with the him. Updated 07/28/11
The contact owns a 2003 BMW 330xi. While the contact was driving 35 mph the passenger side front air bag suddenly deployed without warning. The vehicle has not been diagnosed by the dealership and there were no prior warnings. The current and failure mileages were 58000.
The contact owns a 2003 BMW 330xi. While driving 25 mph, the contact drove over a pothole in the road, which caused the lower portion of the passenger side air bag to deploy. A police report was filed. The top portion of the passenger side air bag had no air in it; therefore, it could not deploy properly. The vehicle had to be towed to a BMW shop and the mechanic stated that the entire passenger side air bag needed to be replaced. The contact believes that a pothole should not have caused the air bag to deploy. He was very disappointed to discover after the deployment that half of the passenger side air bag was not working properly. He believes that the manufacturer should be responsible for the repairs, but they are refusing responsibility. The current and failure mileages were 43,000.
My 2003 BMW 325I was involved in an accident. The driver of my BMW rear ended another vehicle at approx. 35 mph. There was extensive damage to my BMW. In fact, the insurance co. Is considering a total loss as we speak. The amount of damage to the front end exceeds $18,000 to include some structural damage. My complaint is that neither the front air bags or the seat restraint system deployed. The folks at the repair shop and the insurance adjustor cannot understand why. I brought my complaint to BMW of North America and they sent an engineer to examine the damage. He filed a report with BMW and they called to say "the impact did not warrant deployment of the safety system". I strongly question this determination given the amount of damage to the vehicle. Further, my wife, the driver of the vehicle, sustained some injury, and is seeking treatment at this time. Please help me! if they determine the vehicle to be a total loss, there will not be much time to have an inspection of the vehicle.
- Midlothian, VA, USA
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- Cincinnati, OH, USA