This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
BMW 2002 330I 4 door sedan. The rain gutters surrounding both the rear passenger doors have come loose and prevent the doors from closing tight. The warning light on the dash comes on because the doors will not fully close. BMW service confirms that the adhesive hold the gutter clips in place fails as do the clips themselves. In a conversation with BMW they call this wear and tear and refuse to repair the gutters! it is a safety issue when the rear doors can not be properly closed. No death or injury yet but the potential is certainly there. BMW suggested replacing the gutters for $450. Which according to them is the only "cure" for the failure. This safety failure should be a recall.
- Falls Church, VA, USA
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- Falls Church, VA, USA