This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
car stops while driving, battery also draws while not in use. which is very dangerous. Already filed report with dealer ship for car. We will be having an another baby this winter and it is getting to the point where It can be very dangerous for my family. We got it checked but since it-??s a manufacturer issue is what they said. Since this car doesn-??t have any recalls dealer doesn-??t want to do anything. We noticed that many other cars of same year have the same problem.
In July 2023, my 2016 BMW 328i sedan with N26 engine began emitting a large plume of smoke for 15-30 seconds from the exhaust after a cold startup. I identified the following recalls which described the same situation as mine (SI B11 11 16 and SI B11 17 16) but was informed by the local BMW dealership my VIN was ineligible for both. In early October 2023, I brought my car to a local repair shop, where the mechanic confirmed the issue to be the oil feed line and replaced it with part # 11-42-8-678-840, removing original part # 11-42-8-626-652. The aforementioned recalls specify the smoke from the exhaust is caused by faulty oil feed lines or carbonization of the turbocharger sealing ring, both of which may be resolved by installing part # 11-42-8-678-840 that includes a check valve to prevent this issue moving forward. While my car was experiencing the same problem and required the same part # to resolve, it was classified as ineligible due to the very limited scope of the recalls, namely the production and model years of eligible cars (2011-2013). While my car was manufactured in January of 2016, it still received an inadequate oil feed line that did not contain the check valve. This is problematic as no recall was issued for my car thereafter once BMW identified this issue as early as October of 2016. I have since spoken with the parts manager at my local dealership as well as a case manager with BMW of North America and was informed no further assistance could be provided. I feel my car should have been included in a recall to replace the oil feed line was it did not receive one with a check valve upon production.
The contact owns a 2016 BMW 328I. The contact stated that after parking and turning the vehicle off, moments later the front end of the vehicle was engulfed in flames. The fire department was called to the scene and extinguished the flames. During the incident, a bystander who attempted to extinguish the flames was treated by EMS at the scene for headaches and smoke inhalation. A fire report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 180,000.
known what failed the entire car was on fire= if there was no one near by it could have consumed more cars/buildings it has been inspected by BMW of north america and Geico the car was overheating the night before and had a check engine light. it was taken to the shop immediately and the fire started within less than 24 hours of the initial symptoms occurring.
The contact owns a 2016 BMW 328I. The contact stated that an abnormal, coolant odor would emit throughout her vehicle without warning while driving at various speeds. As the failure persisted, a heavy, white smoke began to emit from the tailpipe with the check engine warning light on the instrument panel. The dealer was notified of the failure and informed her that there were no recalls on her vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 75,000.
- Chula Vista, CA, USA
Search CarComplaints.com for these popular complaint phrases...
When I drive and come to a stop, the car shifts into nuetral. This has happened several times. I have to put the car in Park and restart it. We have checked the codes and have replaced the battery. The car only has 51k miles on it and is not driven more than 2-4 days a week.
I was at a red light while driving my car.When I stepped on the gas once the light turned green the car stalled and started jerking i immediately smelled smoked and seen smoke coming through the cabin..lt made a strange sound from the engine The service engine light came on and said reduced engine power/ drive train malfunction get service immediately.I was able to coast the car to a curb luckily in front of a car shop as soon as i can get out of the car a worker from the shop ran outside yelling your car is on fire! We lift the hood and he had a water hose on the side of the shop he then sprayed the area of the fire and it was put out.I have kept regular routine maintenance on the car no prior signs of car malfunctioning or service engine light on no warning at all this was unexpected.This occurred February 8th 2022 I had the vehicle towed to my local Firestone auto care and they said the ignition coils were melted and something strange happened and to check with bmw because it was too catastrophic for them to fix since then I have had the vehicle at my home parked and after calling bmw they said there were no known recalls at the time-??
Car is smoking when starting upon looking up this is a common issue with my 2016 bmw 328i m sport. From what I have been reading bmw knows of the issue and made a change to the part but are making customers come out of pocket to buy the updated part and pay for the repair.
On March 22, 2021, I was parking my 2016 BMW gran turismo 328X at a parking garage. II had completed the initial turn-in, when the car felt like the accelerator had been pushed to the floor. The car went from approximately 5 miles an hour to about 20 mph in the length of a parking spot. The car hit the concrete barrier head on, with the side curtain, steering wheel and leg air bags deploying. The car was fully maintained and serviced by the BMW dealer with brand new tires. It had about 78K miles on it. The forward collision warning did not go off nor did the automatic braking occur. I asked the repair facility to check out why the car suddenly accelerated, but was told that accidents happen and that the car was totaled anyway. I did not press the accelerator 'accidentally'. I have had hundreds of hours of drivers training and evasive manuvering because of my job and do not make mistakes like that. I am grateful that no one other than I was hurt and that there was the concrete barrier to stop the vehicle. There was a police report made. The car has been totaled as there was more than 15K damage. Usaa has the car.
This happened two separate times about 2 weeks apart.. the car was stopped at a stoplight. Foot on brake. Suddenly engine started revving and car leaped forward. Brake did not stop it. The second time, (August 31, 2020) the car reared-ended the car in front, possibly causing injury to that driver. Neither car was harmed.
The contact owns a 2016 BMW 328D. The contact received notification of NHTSA campaign number: 18V755000 (engine and engine cooling). The contact stated that BMW of bakersfield (located at 5400 gasoline alley dr, bakersfield, ca 93313, (661) 396-4040) exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and stated that the part was not available. The contact had not experienced a failure. Parts distribution disconnect.
Recall 18V-755.after waiting since Dec 2018 the parts arrived at my dealership for this recall. The care went in for service and the dealer "inspected" the egr cooler and pronounced it "fine". I want to know what happens down the the road when it fails and burns up my vehicle and or garage" if the part is a defective design shouldn't it be changed? who is liable"
The contact owns a 2016 BMW 328dx. While the vehicle was undergoing routine service at BMW of charlottesville (located at 1295 richmond rd, charlottesville, va 22911, (434) 270-8664), the contact was informed that the vehicle was included in NHTSA campaign number: 18V755000 (engine and engine cooling). The vehicle was not repaired because the part was not available. The manufacturer was made aware of the issue and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.
While driving home today 11/16/2016 - I was in a residential area with the speed limit of 25 and the power cut out on the car. I was able to safely pull over and restart the vehicle to get home. I called BMW roadside and had the vehicle towed to the dealership
This vehicle suddenly shut off in the middle of the intersection. The entire car shut off and would not start again. You could not put the car in neutral either to get it off the road. The car would not move. This vehicle was on a 6 lane road starting to go from the intersection. I know this has happened to another person with an X3 as well. BMW is claiming this doesn't happen. I was driving a ralph schomp BMW loaner at the time because my 2017 X3 was in the shop. I have the other person's information should you need it. This is a huge safety issue. The other person this happened to was on a highway when it happened. It is unknown to me what caused this, but the vehicle flashed lights and told me to turn off the car. When I did, it would not start again. I am concerned that BMW is hiding this problem since I know the same dealership has had this issue before with the same vehicle. People need to be aware of this issue. Thank you.
A D V E R T I S E M E N T S
- Santa Fe Springs, CA, USA