The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ferndale, MI, USA

The contact owns a 2014 BMW 328I. The contact stated that while the vehicle was parked, there was smoke coming from under the hood and entering the vehicle through the A/C vents. The contact waited a while before driving to the residence. The contact was unaware of any warning lights being illuminated. The failure reoccurred while stopped at a traffic light with smoke coming from under the hood on the passenger-??s side. The contact stated that the coolant level was low. The vehicle was driven to the residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The manufacturer was notified of the failure. The failure mileage was unknown.

- Tucson, AZ, USA

The contact owns a 2014 BMW 328i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Englewood, CA, USA

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that while driving at undisclosed speeds on two occasions, there was smoke coming from the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

- Somerville, NJ, USA

The contact owns a 2014 BMW 328I. The contact stated that the instrument cluster was partially inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

- Shepherdsville, KY, USA

The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Apple Valley, CA, USA

The contact owns a 2014 BMW 328I. The contact stated that while driving at an undisclosed speed, the low coolant warning light was illuminated. The dealer was made aware of the failure; however, the contact was informed that the parts were unavailable. In addition, the contact stated that the vehicle was consuming an excessive amount of coolant. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would become available. The failure mileage was 89,400. VIN tool confirms parts not available.

- Gilbert, AZ, USA

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 70 MPH, there was an abnormal sound coming from the engine, and the vehicle lost motive power and decelerated independently. The contact safely pulled over to the side of the road to inspect the vehicle. The contact then restarted the vehicle; however, the abnormal sound coming from the engine persisted. The vehicle towed was towed to the residence. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000. VIN tool confirms parts not available.

- Fresno, CA, USA

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Wetumpka, AL, USA

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Atlanta, GA, USA

The contact owned a 2014 BMW 328i. The contact stated that while at a complete stop at the red traffic light, the contact noticed smoke coming from underneath the hood. There was no warning light illuminated. The contact pulled to the side of the road. A bystander advised the contact to exit the vehicle immediately. The contact and his best friend occupying the front passenger's side seat exited the vehicle. The contact stated that the hood immediately burst into flames. There was no injury sustained. The fire was extinguished by the fire department. The contact did not know whether the fire department filed a report and whether the police department filed a report. The contact stated that the vehicle burned to the ground from the front end of the vehicle to the rear seats. The vehicle was towed and totaled. The contact later received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System), which the contact related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

- Temple, TX, USA

The contact owns a 2014 BMW 328I. The contact received notified notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated upon turning on the heat or the A/C, there was an abnormal loud sound coming from under the hood. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the contact was informed that the vehicle needed to be diagnosed; however, the contact declined because there was no loaner vehicle available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 143,000. VIN tool confirms parts not available.

- Derby, CT, USA

The contact owns a 2014 BMW 328I. The contact stated that the vehicle was difficult to start and was idling rough. Additionally, the contact stated that while starting the vehicle and while driving at various speeds, there was an abnormal knocking sound coming from the engine. The low oil pressure warning light was illuminated. The vehicle was taken to an unknown dealer and to several independent mechanics, where the valve cover gasket, the serpentine belt, the oil pressure sensor, and other unknown parts were replaced; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the timing chain, the oil pump, the drive chain, and the oil pump had failed and needed to be replaced. The contact related the failure to TSB Number: SIB 11 03 17; however, the dealer informed the contact that the vehicle was not covered. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer and to the NHTSA Hotline for assistance. The failure mileage was approximately 176,000.

- Powder Springs, GA, USA

The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle went into LIMP Mode with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine coolant pump and connector had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 148,000. VIN tool confirms parts not available.

- Middletown, DE, USA

The contact owns a 2014 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle failed to accelerate with the same horsepower as prior to receiving NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling). The contact stated that the current recall was issued as a follow-up to previous recall. The approximate failure mileage was 74,000. VIN tool confirms parts not available.

- Desert Hot Springs, CA, USA

The contact owns a 2014 BMW 328D. The contact received notification of NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling). The contact stated that while driving 60 MPH, the vehicle inadvertently decelerated to 40 MPH. The check engine warning light was illuminated. The EGR cooling message was displayed in the information center. The vehicle was taken to an independent mechanic where she was informed about fault code 29EB-00. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 89,000.

- Houston, TX, USA

The contact owns a 2014 BMW 328D. The contact received notification of NHTSA campaign number: 18V755000 (engine and engine cooling) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sandiego, CA, USA