This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
ENGINE COOLANT PUMP: The electrical connector of the engine coolant pump could become damaged. Small drops of liquid from the positive crankcase ventilation (PCV) system could drip down onto the electrical connector of the pump. Safety Risk Over time, this could lead to a short circuit and, in rare cases, a thermal event or a fire. We took it to a car shop and they charged us over $800 fixing something else that was not the issue. We haven-??t been able to drive this car for months and it has caused tremendous inconveniences.
The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 BMW 328I. The contact stated that while the vehicle was parked, there was smoke coming from under the hood and entering the vehicle through the A/C vents. The contact waited a while before driving to the residence. The contact was unaware of any warning lights being illuminated. The failure reoccurred while stopped at a traffic light with smoke coming from under the hood on the passenger-??s side. The contact stated that the coolant level was low. The vehicle was driven to the residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that while driving at undisclosed speeds on two occasions, there was smoke coming from the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
The contact owns a 2014 BMW 328I. The contact stated that the instrument cluster was partially inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000. VIN tool confirms parts not available.
- Shepherdsville, KY, USA
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Starting Dec 1st, the check engine light displayed on my dash and the electrical system has malfunctioned for many features of my vehicle. I am unable to switch to Sport & Eco Mode. The car also takes multiple tries to start the engine. It has been almost 4 months since the recall announcement and remediations are still not available. the engine coolant pump is a direct cause of short circuits and engine problems
The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My car engine starts to smoke and enters through the vents making it difficult to breathe and forces me to lower my windows. The engine smells burnt after driving.
The contact owns a 2014 BMW 328I. The contact stated that while driving at an undisclosed speed, the low coolant warning light was illuminated. The dealer was made aware of the failure; however, the contact was informed that the parts were unavailable. In addition, the contact stated that the vehicle was consuming an excessive amount of coolant. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would become available. The failure mileage was 89,400. VIN tool confirms parts not available.
The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owned a 2014 BMW 328i. The contact stated that while at a complete stop at the red traffic light, the contact noticed smoke coming from underneath the hood. There was no warning light illuminated. The contact pulled to the side of the road. A bystander advised the contact to exit the vehicle immediately. The contact and his best friend occupying the front passenger's side seat exited the vehicle. The contact stated that the hood immediately burst into flames. There was no injury sustained. The fire was extinguished by the fire department. The contact did not know whether the fire department filed a report and whether the police department filed a report. The contact stated that the vehicle burned to the ground from the front end of the vehicle to the rear seats. The vehicle was towed and totaled. The contact later received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System), which the contact related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
The contact owns a 2014 BMW 328I. The contact received notified notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated upon turning on the heat or the A/C, there was an abnormal loud sound coming from under the hood. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the contact was informed that the vehicle needed to be diagnosed; however, the contact declined because there was no loaner vehicle available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 143,000. VIN tool confirms parts not available.
12/2023 - Sewell BMW replaced EGR, all H/P fuel lines at injectors due to corrosion, injector harness due to heat damage to the wire jackets, cracked coolant pipe. At 145,976 that's an additional 22,315 miles on the 60,000 mile 2015 replacement engine. Total repair costs $3,939.45. 08/23/2024 - Passed inspection, odometer 149,701. 09/09/2024- Only 2 weeks later an estimate of 4,000 miles after replacing injector harness and H/P fuel lines, engine went up in flames, reason unknown. Pictures attached, vehicle was a total loss.
[XXX] - Purchase vehicle, odometer 109,803. 11/2019 - Car went into limp mode while driving on highway. Towed to BMW dealership and was advised needed new engine, at the time it only had 123,661 miles on it. Towed to EurAuto Shop for installation of replacement engine. 02/2020- The shop replaced the ceased OEM engine with a 2015 engine, with only 60,000 miles on it. EurAuto Shop tore down OEM engine and confirmed the timing chain guide broke, resulting in jumped timing and caused valve to hit piston. Total cost for engine replacement $6,641.49. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle went into LIMP Mode with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine coolant pump and connector had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 148,000. VIN tool confirms parts not available.
UNKNOWN: Vehicle collided with another vehicle on highway and control system and functions stopped. Airbag on Driver-??s Side malfunctioned burning driver with liquid and metal.
What component or system failed or malfunctioned, and is it available for inspection upon request" + AIRBAG FAILED TO DEPLOY IN HEAD-ON COLLISION How was your safety or the safety of others put at risk? + DUE TO FAILURE, DRIVER SUSTAINED MILD CONCUSSION WHEN HEAD HIT STEERING WHEEL AND PUT AT RISK OF LIFE THREATENING INJURY AND IMPAIRMENT Has the problem been reproduced or confirmed by a dealer or independent service center? + UNKNOWN; HOWEVER, NO RECALL OR WARNINGS HAVE BEEN COMMUNICATED Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? + UNKNOWN Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" + NO, NONE, NEVER
Left rear brake and turn lights malfunctioning -issue not fixed after changing light bulbs. Noticed that metal pins in the connector was melted and stuck into the wiring harness. Problem affects brake light and turn signal. Melting of the the metal pin in the connector housing clearly is not a wear and tear situation but a defect in manufacturing that needs to be repaired and corrected by BMW.
the left brake lamp continues to come on after changing the brake lamp and checking sensor - I dont know if the light is out or its another issue the brake lamp has been working fine, the warning is incorrect Also, the added safety features installed in the car and paid 1000's extra for no longer work due 3g phase out, Bmw claimed drivers can use their phones but they will not retro fit the cars to get safety features back, they chose specific vins of this model to re-enable but not all"?" The car has no space within drivers sight to mount phones for directions/navigation and any voice activation /handfree usage iis disabled along with crash notificatiions/stolen vehicle recovery. BMW made crashes far more likely in the vehicle and far more vulnerable to be stolen! BMW service dept advised to use a cell phone to get some of the lost services back which is illegal and very dangerous to do so.
A D V E R T I S E M E N T S
- Baton Rouge, LA, USA