10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
40,912 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 BMW 328 miscellaneous problems

miscellaneous problem

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2013 BMW 328 Owner Comments (Page 1 of 2)

problem #21

Nov 152023

328

  • miles

A D V E R T I S E M E N T S

Front driver side door will not open from the outside and the inside. Mechanical issue- electrical opening will not make the door open on the driver side

- Sacramento , CA, USA

problem #20

Oct 292023

328

  • miles
The engine component caught fire spontaneously when car was pulled into a parking lot. There was no warning sign. It did not show any service required notice like it usually does on the dashboard for example if oil is low. There were no recalls pending on this vehicle. The fire was big enough that we had to call fire department to put out. It would have affected other vehicles if not put out. The vehicle was declared total loss after an inspection by insurance company. The car manufacturer (BMW) was contacted but not responded yet. It is available for detailed inquiry and inspection in a secure place.

- Scottsdale, AZ, USA

problem #19

Jun 112023

328 4-cyl

  • miles
Something from the passenger front wheel side must have messed up since after I went over a small bump in the road I lost control of my vehicle that resulted in my crashing into a bobbed wire fence and a pole that was holding up the fence. My car was completely totaled and no airbags deployed from anywhere in the car. The steering wheel hit me so hard in the abdomen that it caused my T11 and T12 vertebrae in my spine to break from the doctors reports it was stated that the airbags have failed witch resulted in a direct impact to my abdomen by the steering wheel and instantly I knew I broke my lower back. My 4yr old son who was restrained in his car seat was passenger in the backseat during the accident but didn-??t sustain injuries besides some whiplash and having nightmares. The car was towed by CHP to a local tow yard since I was taken to the hospital by first responders after I was discharged I regained possession of my vehicle that sits in my driveway considered to be un toweable by the tow company storeing my car and needed to pay extra to have them tow it to my house. Please investigate any defects of my vehicle since my son and I could have lost our lives due to the airbag malfunction in the entire vehicle

- Madera , CA, USA

problem #18

May 052023

328

  • miles

A D V E R T I S E M E N T S

I was preparing to yurn road had a lip when I attempted to turn breaks locked up would not engage resulting in my accident

- Otisco, KY, USA

problem #17

Jul 292022

328

  • miles
I have been unable to get my BMW dealer (BMW of Bellevue) to remedy the recall issue. I received notice of the recall in January, 2022 but was informed that no remedy was available yet. I then received a letter in July 2022 informing me that a remedy was now available and I should immediately contact my BMW service center to schedule an appointment. I did that but was informed that they didn't have the required parts in stock and they would contact me when the parts arrived. I have contacted them on a monthly basis since then to check on the status and get the same answer that they don't have the necessary parts. It is now mid October 2022 and I have been afraid to drive my car for fear of it catching fire and potentially blowing up.

- Bainbridge Island, WA, USA

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problem #16

Sep 012019

328 4-cyl

  • 68,000 miles
Large amount of water comes through ceiling of passenger compartment when it rains. Seat belt warning indicator sounds continuously probably due to short. Once the car dries out, the indicator stops sounding. This occurs both stationary and while driving.

- Germantown, MD, USA

problem #15

Feb 202019

328

  • miles

A D V E R T I S E M E N T S

Electrical issues, brake lights, parking light, oil lights, and etc, purchased several light had them installed, constantly blowing out and other light cutting on and off. Seems to be an issue has been happening over a year now off and on. Now sure if the recall in 2015 was taking care. 2nd complaint filed.

- Las Vegas, NV, USA

problem #14

Mar 212019

328

  • 105,000 miles
Whenever I accelerate from a stop sometimes on my screen a chassis message and a service break message will pop up on my main screen. After that, the traction control, brake, and ABS light all pop up on my dash and will not go off until I shut the vehicle off and start it back again. Once I restart the vehicle the lights are gone. It doesn't affect how the vehicle drives after they pop up. However, it seems to delay shifting when they initially pop up.

- Ekron, KY, USA

problem #13

Mar 122019

328

  • 72,000 miles
Vehicle was traveling free from other traffic or obstacles when, without warning, the sunroof glass shattered causing a loud sound that distracted the driver. Resultant glass particles entered the vehicle compartment, causing a minor injury to the right hand of the driver. As seen in the attached photos, the glass exploded outward, indicating that this was not due to an external impact. Vehicle was traveling at highway speed on interstate 74 eastbound just West of indianapolis, Indiana

- Brownsburg, IN, USA

problem #12

Jan 172019

328

  • 66,321 miles
There is a turbo problem. My car is shaking when I turn it on. When I reverse, the car shuts down.

- Franklin Park, NJ, USA

problem #11

Dec 062018

328

  • 134,000 miles

A D V E R T I S E M E N T S

Driving West on I-70 from indianapolis, in towards terre haute, in sunroof exploded outward. Extremely loud noise like gun shot. Very little traffic and nothing hit my car. Going 70 in 70mph zone. Temp approx. 38 degrees. Glass fell in to vehicle and on me and in hair.

- Indianpolis, IN, USA

problem #10

Oct 222018

328

  • 50,000 miles
Several times, when the vehicle was in park and stationary, the door latch failed to unlock the door. The latch was pulled repeatedly but the lock didn't unlock and the door couldn't be opened. The door lock was unlocked using the button on the instrument panel. This happened several times, most recently Monday, and it was taken for service at BMW roanoke but they were unable to diagnose the problem or recreate it when they tested the vehicle. I have an iphone video of what is going on if you want to view it.

- Midlothian, VA, USA

problem #9

Oct 092018

328

  • 86,000 miles
While driving the vehicle, the warning came on that says drivetrain malfunction and it will barely go.

- Huntsville, AL, USA

problem #8

Jun 012018

328

  • 40,000 miles
Have a 2013 BMW 328I with melting interior door handles. I see that there is a know problem. Why isn't a recall. This black goo gets all over your hands

- Port St Lucie, FM, USA

problem #7

Dec 122017

328

  • 22,500 miles
Driver sun visor/vanity mirror falls out at swing arm periodically when going over bump or rough road. This happens when it is pulled out at an angle to shield from sun coming in from side. It falls on your head. There is a wire that retains it so it doesn't fall to the floor but swings in the air. Dealer says it is not a defect, can't fix it, has to replace whole assembly. I believe it is a defect with how the visor is retained at its pivot end. It goes into a socket in the roof and is retained by a spring clip that can't be replaced separately and is part of the whole visor assembly.

- Washington, DC, USA

problem #6

Apr 032015

328

  • 22,000 miles
I have taken my car to the dealership and asked for this lock issue to be repaired at least 6 times during the past five years. Over the past two years the issue happens more frequently. At times I am in the car without it running, then I go to open the door and I am locked inside. The handle acts like it is going to open but the door does not open. The handle lifts but does not move the lock. I have to use a button on the console or the key fob to unlock all the doors electronically. I find this not safe because if the automobile does not have electric supply the drivers door needs to be able to open. This concerns me if there was a accident or urgent need. I had some other suspension issues that I reported. You could hear a loud sound and I was told for a over year it was not a issue. Finally my husband was going to come to the dealership and they said they found the problem did over $6,000 in warranty repair on a faulty boot part before the warranty expired. I had the problem for a long time! BMW diagnostic and service is not what it used to be.

- West Chester, OH, USA

problem #5

Jan 012016

328

  • 30,000 miles
My car doors intermittently won't open, potentially trapping me in my under-warranty car. This happens about once a week across any of the four doors and has been happening for about 12 months. I have taken the car to BMW multiple times under warranty without repair. Others have reported the same problem in their bmws. Bottom line: BMW refuses to repair under warranty any intermittent car issue, even if it's a safety issue. This is even in light of video evidence demonstrating the problem, unless they can make it happen in their shop. Here's a link to my video: Https://www.youtube.com/watch"V=lq9iuvqlo2S about once every week or two, one of our four doors completely fails to open using the door latch, even when pulling the handle repeatedly. During these failures, the only way out of the car is if I press the power lock button. If the car's battery fails or there is an electrical failure during an accident, there would be no escape from the car. There are other reports of this phenomenon online: www.bimmerfest.com/forums/showthread.php"T=674994 there were other intermittent issues they also refused to attempt to repair.

- Wilmette, IL, USA

problem #4

Mar 262016

328

  • 62,785 miles
My BMW 328I 2013 has a drivetrain malfunction second time in less than a month. After reading BMW threads on this particular problem it's a fact that this is a common issue for 2013 BMW owners and a recall should be sent out immediately to resolve this issue.

- Cibolo, TX, USA

problem #3

Dec 012015

328

  • 36,000 miles
On December 1st I was rearended at interstate speed (65 miles per hour) just prior to impact I had turned my steering wheel to the right to lessen the impact to the vehicle in front of me. However it is clear from the damage to my vehicle that my car made contact on the driver side corner with the bridge as well as the entire passenger side of the vehicle made significant contact with the car in front of me. My car had been at a complete stop. No airbags went off causing me to suffer serious head injuries and scull fractures. In addition, upon impact, my car burst into flames. I was pulled unconscious from my burning car by bystanders with only moments to spare

- St. Albans, VT, USA

problem #2

Mar 302015

328

  • 64,523 miles
Oil seeping into the turbo system causing moderate to heavy white smoke from exhaust at cold start up only.

- Los Angeles, CA, USA

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