This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I stated on another form about my other safety issue. My son was in an accident in 2013 328I xdrive this website states this vehicle does not have an open recall or any recalls on it. I say bull crap not only did my son lose break, accessibility and crash into a tree doing 54 miles an hour. He also had the airbags deploy and burned him. Air bag dust literally ate right through his pants. I still have the severely burned up his hands We purchased this vehicle for Son last year, because BMWs are known to be safe. My 16-year-old son was almost killed in his car because of BMWs negligence.
Driver was driving on a clear road on a straight level Road went to go make a turn as he tried to break the car would not break, causing him to skid and slam into a culvert and hit a tree resulting in a concussion
I was making a right hand turn my car started to lose breaking a ability and my car went in to a ditch and the air bags deployed the dust from the air bags practically disolved a hole in my jeans
The contact owns a 2013 BMW 328I. The contact stated that the brake pedal was depressed and traveled to the floorboard. Also, the contact heard an abnormal bumping noise and the vehicle hesitated upon starting. When the vehicle was restarted, it resumed normal operation; however, the seat belt warning indicator illuminated. The contact called BMW of henderson (261 auto mall dr, henderson, nv 89014, (702) 570-0278) and BMW of las vegas (6900 w sahara ave, las vegas, nv 89117, (702) 570-0279) and was informed that the vehicle was not covered under a warranty. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 39,000.
- Henderson, NV, USA
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The contact owns a 2013 BMW 328I. When the contact placed the vehicle in park, she noticed smoke coming from the front of the vehicle. The vehicle was taken to an independent mechanic. The contact called sewell BMW of grapevine (located at 1111 E state hwy 114, grapevine, tx 76051) and was informed that the VIN was not included in NHTSA campaign number: 14V627000 (service brakes, hydraulic). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 76,149.
The vehicle was going down a hill (straight forward) on a ca city street when the driver shifted from auto to manual gear. Instead of working as expected, the car underwent a sudden acceleration and braking proved ineffective. Through a couple seconds of attempted braking with no response, the car kept on accelerating instead. Finally, after making two turns on the hill, the car spun completely out of control and swerved to the other side of the street where it crashed through five trees and eventually stopped. The driver loss of consciousness and delivered to er. The weather condition was good. The failure mileage was 79,541. Policy report filed.
The contact owns a 2013 BMW 328I. While driving approximately 30 mph, the brake pedal was depressed but failed to operate. As a result, the vehicle crashed into the curb and the brakes engaged independently. The vehicle was towed to a dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 37,000.
The contact owned a 2013 BMW 328I. While driving 25 mph, the vehicle accelerated on its own to 40-50 mph. All the warning indicator sensors blinked on and off. The contact depressed the brake pedal; however, the brakes failed and locked up. In addition, the steering failed. The vehicle drove over the sidewalk and the seat belt released automatically. The air bags failed to deploy. A police report was filed. The struck her head on the steering wheel and injured her neck and lower back. Medical attention was received. The vehicle was towed to an independent mechanic where it was deemed destroyed. The failure mileage was approximately 10,000....updated 12/14/16 updated 12/20/16
The contact owns a 2013 BMW 328I. While driving at approximately 45 mph, the brake pedal had to be depressed with force in order to slow down and stop the vehicle. The failure was recurring. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 1,000.
While I was exiting my driveway at my residence the vehicle's braking system did not engage. There was snow on the ground so I eased the vehicle onto the pavement on the main street, good thing no cars were coming. I then headed South on N broadway and the warning appears that the brakes have malfunctioned please drive moderately. After about 10 seconds the warning went away brakes came back. Now I just had the rear brakes replaced about a year ago and BMW also replaced the front. Now the service indicator is on again to replace the rear brakes again, after less than 10,000 miles. My car is mostly driven on the weekends and it is mostly highway driving. I also take outstanding care of my car because it looks better than the day I picked it up. (I detail and make wax etc). Besides that, these are the other failures on the car: Fuel injectors, 15,600 mi (stranded), rattle steering wheel and drivers door. Drivers side door rattle is back. Drivers side mirror, replaced and starting to malfunction again. Drivers side seat leather cover damaged and replaced. Door jam area damaged and the service department said nothing. I had to E-mail them. They said it could't be helped. I know better, they fixed all the damaged they caused. Horns, replaced, oil level sensor not operating properly, repaired. The fuel injector breakdown occurred the day after I picked it up from the dealership horns rattle etc. I have less than 25,000 mi and the car is 2 years an 5 months old. I Transport my 12 year old son on the weekends and sometimes during the week. I do not feel safe in this car any more. Called BMW N.a. and they send me a portrait of the 3 series prototype. 9 years in the marine corps as a sgt and over 30 years in law enforcement I have not scene this in competence in my entire life, if they cannot fix this vehicle its time for my attorney to step in.
I was driving down I-5 South on June 6 at about 6.30 pm with 2 of my friends. There was traffic on the highway and I applied my brakes after seeing the vehicle in front of me slowing down to a complete stop. My car slowed down but it would not come to a complete stop. It kept rolling. I pressed the brakes hard but I could feel a squealing feeling in the brakes and it just would not stop.it kept rolling. I released pressure on the brakes for a moment and applied full pressure again but still it would not stop. I felt like something was leaking as I pressed down on the brakes and the the complete hold and stop that happens after the brakes are pushed to the floor did not happen this time. I pulled the hand brakes but by that time it was too late. My car then rolled on bumped into the car in front of me which made it come to a stop. I would like to add that this has happened previously in the past. The first time it happened I had sent my car to BMW seattle when my car shifted to neutral by itself because of an engine failure and as it was rolling down I pressed the brakes but could not push it down. I hit a pavement by the right to make it stop.BMW seattle said that they could not find any fault even after me repeatedly telling them that it did happen and something was wrong. This issue resurfaced a few weeks back but luckily there was no one in front of me and after repeatedly releasing the brakes and pressing it hard with full force I made it come to a complete stop. Unfortunately this time I met with an accident because of this issue. I am now really unsure of driving my car anymore.moreover my trust on BMW is compromised as they told me that this issue cannot and did not happen. If the service team cannot find a genuine fault with their system that is happening repeatedly I dont think they can be trusted with the safety of the car.
When approaching a red light and attempting to apply brakes, the brake pedal became very firm and normal braking function was lost. The only way to bring the car to a stop and avoid an accident was to deploy the emergency brake. This occured on 2/20/15, and BMW service attempted to repair the issue. A second, identical incident occured on 3/10/15.
The contact owned a 2013 BMW 328I. While driving 63 mph, the brake pedal was depressed and the vehicle failed to respond. In addition, no warning lights illuminated. As a result, the contact crashed into another vehicle and the air bags exploded, ejecting metal fragments. The contact sustained leg, ribs, and sternum injuries. The passenger sustained bruises, a punctured intestine, neck, and rib injuries. Both the driver and passenger required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 8,500...updated 12/29/14
The contact owns a 2013 BMW 328I. While driving approximately 30 mph, the vehicle failed to stop when the brake pedal was fully applied. As a result, the contact crashed into the rear of another vehicle. There was no police report or injuries. The dealer was unable to diagnose the cause of the failure. The manufacturer was not notified. The approximate failure mileage was 12,600. Updated 11/20/14 updated 5/5/2015
On August 18, 2014, my 2013 BMW 328I with automatic transmission, suddenly and unintentionally accelerated as I slowly pulled into a parking spot at work. It happened as I prepared to stop. ( my foot was on the brake.) it failed to stop or slow down in response to brake pressure. Pumping the brakes was totally ineffective however it did eventually stop approx. 6ft over the curb. The car moved so quickly and so suddenly the driver pulling in behind me for an instant didn't know where I had gone. That this happened in a parking spot and not on the road at a stop light or a children crossing is a miracle. This automobile was purchased new and has approx 8000 miles.
The car has been taken back 3X in the past 3 months for the same issue the car turns off by itself when stopped. BMW dealership could not find any mechanical problems or reasons for engine shutting off.. they shut off the feature and the car continues to shut off... on the morning of July 3, 2014, as I was coming to a red light the brake pedals got very hard and I had to push the pedals all the way to the floor for the car to stop completely. The car is currently in the shop being checked out. I called BMW to find out what can be done, I dont feel safe in this car anymore.
The contact owns a 2013 BMW 328I. The contact was having problems with the braking system. The vehicle was taken to an authorized dealer but was not repaired. The contact was later driving approximately 5 mph when the vehicle failed to stop and the contact crashed into the rear of another vehicle. A police report was not filed and no injuries were reported. The manufacturer was not notified. The approximate failure mileage was 6000.
A D V E R T I S E M E N T S
- Otisca, IN, USA