10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
21,403 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 BMW 328 seat belts / air bags problems

seat belts / air bags problem

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2012 BMW 328 Owner Comments (Page 1 of 2)

problem #29

Mar 072022

328

  • miles

A D V E R T I S E M E N T S

Passenger restraint system malfunction. My vehicle as well as thousands of others have the chronic and unsafe issue of the passenger occupancy sensor malfunctioning. In order to remove warning on dash it-??s either a $2,000 repair, or a $40 bypass which basically places the seat as constantly occupied, sticking the passenger airbag in the -??on-?? position. Vehicle is available for inspection. With this malfunction, any person that sits in the passenger front seat is at risk of injury or death in the event of a collision. Malfunction has been confirmed by both a dealer and an independent service center. Vehicle was inspected by the dealer, but no police or insurance company. Vehicle was purchased with the malfunction and the warning lights have been on for several years. With the massive number of vehicles of this make with a range of different mileage, with this issue, a recall is not only needed but warranted and should be mandated with this being a major safety issue.

- Willis, TX, USA

problem #28

Feb 022022

328

  • miles
My BMW 2012 E92 model vehicle currently has a malfunctioning Front Seat Occupancy AirBag sensor mat is very similar to the recall for E60 to E91 models. BMW refuses to fix it under the other recall and I'm wondering what can be done to add it to the recall? I also read of an extended warranty for this part but I do not qualify since my model is e92.( SI B01 01 18). Please advise.

- San Ramon, CA, USA

problem #27

Jan 022020

328

  • 90,000 miles
The car is giving me a code stating that there is a passenger restraint system malfunction. Hundreds of thousands of bmws have been recalled for the exact same problem but they are not covering my make, model and year vehicle even though it is the exam same issue

- Houston, TX, USA

problem #26

Sep 022019

328

  • miles

A D V E R T I S E M E N T S

Passenger restraint malfunction error code comes off and on while in motion

- Bethesda, MD, USA

problem #25

Dec 032019

328

  • 85,000 miles
Passenger seat mat sensor for airbag control is malfunctioning. The warning is showing that the system is not working properly and that a seat belt needs to be continued to be worn. Dealer price to fix this safety issue is approximately $1200.

- Kennesaw, GA, USA

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problem #24

Aug 212018

328

  • 36,000 miles
Vehicle at approximately 36,000 miles started exhibiting an intermittent warning for passenger restraint system malfunction. BMW of Ontario, ca diagnosed the issue as a faulty seat occupancy sensor, but declined warranty coverage due to vehicle age and exclusion from 3rd party warranty. This appears to be a fairly widespread issue based on: 1) many of the online owner forums cover this problem. 2) the problem is widespread enough to support several manufacturers making and selling bypass\emulator devices to circumvent the failed sensor. A critical safety device for controlling airbag deployment should not be failing so early or frequently.

- Claremont, CA, USA

problem #23

Apr 262019

328

  • 80,000 miles

A D V E R T I S E M E N T S

Passenger seat occupancy sensor failure renders passenger seat airbag systems inactive when passenger seat is occupied. Vehicle is 2012 model year with approximately 80,000 miles.

- Fairfax Station, VA, USA

problem #22

Feb 052019

328

  • 69,000 miles
Drive train malfunction, rear right break light warning light is on will not go off, had the bulb changed and still not working. Drive train go on when trying to go into speed on all functions such as eco mode, normal mode and sport mode. Indicator light goes back to normal after car is completely off and upon start up light goes off. Right front tire when being driven sounds like a flat but when checked on the exterior, seem to be no damage to the tire.

- Key West, FL, USA

problem #21

Jun 122017

328

  • 40,000 miles
Every so often I get an error message that says 'passenger restraint system malfunction'. I know this is a common error message for BMW vehicles & their owners. I have taken it to the dealership and been told that it could be repaired at my expenses...why?! when so many vehicles have the same issue and it's not user error...time for a recall! come on!

- Santa Monica, CA, USA

problem #20

Dec 052017

328

  • miles
The contact owns a 2012 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (stephens creek BMW, 4343 stevens creek blvd, santa clara, ca 95051, 800-298-1501) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Jose, CA, USA

problem #19

Oct 012016

328

  • 55,000 miles

A D V E R T I S E M E N T S

Takata recall I have contacted coggin BMW ft. Pierce fl. Several times to get my airbag fixed. Over a year now and still they claim that the parts have not come in yet. Is this true and what can I do to get this recall taken care of.

- Vero Beach, FL, USA

problem #18

Sep 012017

328

  • miles
N/a

- Imperial, CA, USA

problem #17

Apr 042016

328

  • miles
Takata recall. The contact owns a 2012 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part do to the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called an unknown dealer and was advised that the part was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.

- Vero Beach, FL, USA

problem #16

Mar 052016

328

  • miles
Takata recall. The contact owns a 2012 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. BMW of gainsville (located at 2853 N main St, gainsville, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Hawthorne, FL, USA

problem #15

Apr 292016

328

  • miles
Takata recall. The contact owns a 2012 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer informed the contact that he would be notified per the dealer once the parts were available. The contact had not experienced a failure. Parts distribution disconnect.

- San Jose, CA, USA

problem #14

Mar 192016

328

  • miles
Takata recall. The contact owns a 2012 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Holmdel, NJ, USA

problem #13

Feb 172017

328

  • 49,450 miles
Passenger side airbag restraint system malfunction warning illuminated sporadically. I took it to the dealership to have it checked and nothing was found. A week later, the same thing happened. I took it back and was told the passenger side sensor pad needed to be replaced. Now both the driver and passenger airbag/restraint system illuminated while driving or parked. The vehicle doesn't recognize my driver side seat belt being engaged. These warning appear either when the vehicle is in motion or parked.

- Atascadero, CA, USA

problem #12

Feb 222016

328

  • miles
The contact owns a 2012 BMW 328I. The contact received a recall notification for NHTSA campaign number: 16V071000 (air bags). The part needed was unavailable to perform the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Missouri City, TX, USA

problem #11

Mar 012016

328

  • miles
The contact owns a 2012 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Mckinney, TX, USA

problem #10

Feb 012016

328

  • miles
Takata recall. The contact owns a 2012 BMW 328I. The contact stated that the recall notice for NHTSA campaign number: 16V071000 (air bags) was received in February of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Parts distribution disconnect.

- Serosota, FL, USA

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