10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,009 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 BMW 328 steering problems

steering problem

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2011 BMW 328 Owner Comments

problem #10

May 212024

328

  • miles

A D V E R T I S E M E N T S

BMW issued a recall 10/23/2023 for VANOS Assembly (Engine) Bolts and I have been trying to get my vehicle repaired since January 2, 2024 when my care started having a rough running engine with the Check Engine lamp illuminated and the car was barely maintaining speed on the interstate. I was fearful of having a wreck or being run over by the other cars since my car was not responding to giving it gas to accelerate on the road. I have contacted BMW on 1/2/2024, 4/15/2024, and gain today 5/21/2024 and they are telling me the remedy is still not available. I had Groves Automotive, a certified BMW repair shop, who are my automotive repair shop call for the repair too. My car was just serviced at Groves in the last 3 weeks and passed inspection. The Check Engine warning lamp came on again this morning while driving to work and again the vehicle was not able to accelerate and was running very rough. I am fearful of my safety and the safety of others when I have to drive back and forth to work.

- Daleville, VA, USA

problem #9

Feb 132024

328

  • miles
I got up to leave my house and entered my vehicle and proceeded to start my car. I started it and moved the gear shift so that I can reverse out my driveway. With my foot on the brake I attempted to put the car in reverse and soon as I took the car out of park, my car accelerated forward and the brakes completely locked up. It accelerated so hard and fast that it broke through my gate and knocked down my other gate. I turned the car off when it accelerated because the brakes locked and even with the power off the car accelerated. There is no possible way my foot was on the gas because I was pulled in my driveway facing my house and had that been the case I would-??ve went backwards not forward. The very second I took the car out of park it accelerated forward and would not stop. Luckily I thought to turn it off as a last resort and even then it continued to accelerate and knock down my second gate as well. I was very scared and as a safety precaution, I will no longer drive the car. Had I been anywhere but home this could-??ve caused serious injury to myself or others and had it been parked a few feet over it would-??ve accelerated into my living room where my son was sitting.

- Warrenville , IL, USA

problem #8

Mar 172018

328

  • miles
Air bag is broken steering is very hard to turn the computer system went out and 1S gear is having problems taking off. I fear for my life every time I drive my only car. Can you please help me with these recalls problems

- Dinuba, CA, USA

problem #7

Oct 162019

328

  • 121,693 miles

A D V E R T I S E M E N T S

I purchased my vehicle and my 3rd top center brake light has never worked. My tires the tread seems low and I should have had new tires on the car when I purchased it. The steering seems more difficult when turning than it should be. Also I didn't receive 2 keys. My owners manual says I should receive 2 keys. I also had to order my owners manual and my car didn't come with it's owners manual.

- Olympia, WA, USA

problem #6

Dec 292017

328

  • 6,000 miles
The engine light would come on, but nothing would be wrong with the car at least I thought.

- Waco, TX, USA

problem #5

Feb 092017

328

  • 55,000 miles
Had several recalls sent but everytime I contact and took my car. BMW stated that parts are not in. Been 2 years, so I was still paying and then told until get get fixed. No payments will be made on a car they knew was a safety hazard and did not for 2 years. Took car again in 2/2017. Same answer. Now they want to take care and charge me due to their lack to service my BMW, which is a safety hazard to drive

- Silver Spring, MD, USA

problem #4

Jan 032017

328

  • miles

A D V E R T I S E M E N T S

In models equipped with a heated steering wheel, the steering wheel thermostat very occassionally malfunctions and overheats. It becomes very hot, almost too hot to touch and potentially causing burns. It appears power cycling the switch several times can resolve the issue temporarily. However, it still can take several minutes to cool down to a safe operating temperature. Obviously, this can become very dangerous when operating a vehicle, especially at highway speeds.

- Ashburn, VA, USA

problem #3

Dec 042012

328 6-cyl

  • 17,000 miles
I was driving on free way around 65-70 mph, suddenly the car lost control, veering, jerking, steering wheel lost control.

- Northville, MI, USA

problem #2

Sep 092011

328 6-cyl

  • 300 miles
The contact owns a 2011 BMW 328I. The contact was driving 45 mph when the steering wheel started to vibrate along with the front end of the vehicle. The vehicle was taken to the dealer. The contact also stated that on one occasion, the trunk opened while driving 80 mph. The dealer found the lock actuator was not locking completely. The manufacturer was contacted but the vehicle was not repaired. The failure mileage was 300 and the current mileage was 8,000. Updated 04/11/12 the consumer stated the gps system didn't allow her to put in 95% of the addresses. Sometimes, the gps gave the consumer the wrong directions. Also, the engine vibrated after sitting for a perid of time. Updated 05/11/12

- Harbor City, CA, USA

problem #1

Aug 262011

328 6-cyl

  • 100 miles
Vehicle drives to the right when steering wheel is positioned in the center position. Straight-line driving position is several degrees to the left. Pull to the right was amplified with speed; highway driving was very noticeable. Dealer performed an alignment at 1600 miles and found rear camber, rear toe, and front left toe out of spec. Immediately afterwards the problem remained. Took the vehicle back to the dealer at 2200 miles for another alignment. Vehicle still has slight pull to the right but the steering wheel remains off-center. Again, straight-line driving position is several degrees to the left.

- Sunnyvale, CA, USA

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