10.0

really awful
Crashes / Fires:
17 / 0
Injuries / Deaths:
18 / 0
Average Mileage:
29,085 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 BMW 328 seat belts / air bags problems

seat belts / air bags problem

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2011 BMW 328 Owner Comments (Page 1 of 6)

problem #109

Dec 012023

328

  • miles

A D V E R T I S E M E N T S

Received letter of recal Dec 2023 For recall Campaign No 23V-707 Is been almost two months and BMW not communicating with me to find solution letter said remedi unavailable Engine bolts may over time loosen and eventually break how they want public to drive like that this should be a priority is dangerous

- Riverside, CA, USA

problem #108

Sep 012023

328

  • miles
1) Vehicle idling problem, it automatically accelerate while vehicle is idle and pcv valve problem is very prominent during the winter. 2) Airbag problem, automatically airbag is popping up.

- Plainsboro, NJ, USA

problem #107

Dec 262023

328

  • miles
The the OC3 MAT on the passanger car just showed up faulty which causes the air bag light to also come on. I have seen a lot of others posting they are having the same issue. Can you help me find out if this has already been recalled but not replaced on my car or if it hasn't even been recalled yet this is a safety issue. Because the airbags will not function if the oc3 mat is not functioning properly. There wasn't anyone in the seat and the car had not been in an accident when the lights for the seat and airbags came on I took it in for a diagnostic and they said it was the passenger OC3 mat. I have read some of the same modle had already had recalls just trying to find out if this was one that should have been because the rep at the dealer ship said this was the first one he's ever seen go bad on any car since he's been there. The big problem I'm having is the warranty I bought with the car won't cover this repair either and I'm a disabled veteran so I can't afford it at this moment.

- Milton, FL, USA

problem #106

Oct 182023

328

  • miles

A D V E R T I S E M E N T S

Passenger restraint system malfunction alert when car is turned on. Air bag and passenger seatbelt warning lights are on. Passenger seat belt light will never turn off even with no passengers in the car. Air bags for passenger are off when there is a passenger in the car causing a safety concern. BMW wants $1000 to diagnose what the issue is for the airbag light only but not to fix it or check the seat belt light. Already paid them $100 just to tell me exactly what the message said on the car screen. Seeing the same issue all over the internet with flaws in the passenger restraint system for this model and similar models but no fix. Found an extended warranty but does not list the E92 model, all other models are listed.

- Winona Lake, IN, USA

problem #105

Jun 112022

328

  • miles
I had my passenger in the car driving 30mm and then I got a -??restraint system warning -??? -?? illuminating the seatbelt light and seatbelt with airbag light. This is a safety concern as it is still on without a passenger. This affects the passenger airbag so in the case of fatality this would fall on BMW NA for neglecting to fix this issue. The car was fine before and this came out of no where

- Los Angeles , CA, USA

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problem #104

May 012021

328

  • miles
When a passenger sits in the front passenger seat, the passenger side airbag seat sensor triggers and illuminates the airbag light, deactivating the passenger airbag. After it is triggered, the light stays illuminated, along with the seat belt light, for several drive cycles, without a passenger present, before resetting. This is a sporadic issue, but rather frequent. It began, very occasionally, approximately a year ago, but has progressively become worse. My research has shown this is a very common issue with BMW vehicles; however, my vehicle is not covered under any previous recall, although the seats are the same part number as those addressed in prior recall notices.

- Mission Viejo, CA, USA

problem #103

Jan 242022

328

  • miles

A D V E R T I S E M E N T S

The airbag light and seatbelt light came on randomly. The airbag sensor is off, and the -??passenger airbag off-?? light is illuminated even when there-??s somebody sitting in the car. This is a major safety issue, as the vehicle doesn-??t recognize when somebody is sitting in the passenger seat and wont deploy airbags when there-??s a wreck.

- Bakersfield , CA, USA

problem #102

Jun 162021

328

  • miles
My driver and passenger airbags deployed because my car all of the sudden lurched forward on it's own and I bumped the car in front of me and when it happened my car started accelerating and revving all on it's own into the car ahead and I was trying to make it stop by pushing the brakes but the brake pedal wouldnt move it was hard and wouldnt move so my car kept accelerating bumping the car in front of me over and over and I was stomping down on the brake pedal to make it stop but it wouldnt. After about 30 seconds of this it just stopped. The airbags were blowing out very hot air that burned and bruised my left arm very badley and myself and my minor passenger were choking from it. My driver side window and windshield were both broken from the explosion of the airbags but the body of my car wasn't damaged. I had noticed that sometimes the display in my car wouldnt show all the car controls but never imagined the car would malfunction like this. Now the repair shop wants the same amount of money that I initially paid for the car to repair it and my insurance is not covering it. Please help because this was not my fault the car malfunctioned.

- San Francisco, CA, USA

problem #101

May 302021

328

  • miles
My son was injured by the impact of an accident on May 30th, 2021. He was driving when a car sped past him, lost control, slammed into the center median guardrail, then into the drivers side door of my sons car. The impact was strong enough to dent and puncture a large hole in the door, yet the side impact air bags did not deploy. Nor did any other air bag. we still currently have the vehicle.

- Goose Creek, SC, USA

problem #100

Jan 242016

328 6-cyl

  • 101,010 miles
[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Del Rio, TX, USA

problem #99

Mar 172018

328

  • miles

A D V E R T I S E M E N T S

Air bag is broken steering is very hard to turn the computer system went out and 1S gear is having problems taking off. I fear for my life every time I drive my only car. Can you please help me with these recalls problems

- Dinuba, CA, USA

problem #98

Aug 042020

328

  • 79,187 miles
I got a passenger restraint failure light on my vehicle all of a sudden. Said lights turned on as I was turning to enter the highway route 2 in fitchburg MA. I have heard that this is an ongoing issue with bmws since mid 2000S yet mines is not on recall. I have tried everything but can not correct the error. I am concerned of an airbag malfunction in the event of an accident. Hoping you can assist me with this issue.

- Fitchburg, MA, USA

problem #97

Jul 052020

328

  • 78,000 miles
The contact owns a 2011 BMW 328I. The contact stated that when the vehicle was started, the air bags warning light illuminated and remained illuminated. The manufacturer was made aware of the failure and stated that there was no recall and referred the contact to the dealer. The contact called the BMW of peabody dealer located at 221 andover St, peabody, MA 01960, and left a message on the answering service. The contact was not called back. The vehicle was not repaired. The failure mileage was 78,000.

- Winchester, MA, USA

problem #96

Nov 292019

328 6-cyl

  • 960,000 miles
I feel like the airbags exploded on my face and hit my head.

- Silver Spring, MD, USA

problem #95

Mar 012020

328

  • miles
Over the course of the last 2 months I get an OC3 passenger seat mat error. I noticed that there is an extended warranty for this but my car isn't covered.

- San Antonio, TX, USA

problem #94

Jul 012019

328

  • 72,000 miles
The airbag sensor is broken on passenger side if not fixed it's is definitely a safety concern. Purchased used on 7/1/19 from a dealships and they do not want to incure the cost to fix it. If the passenger seatbelt is not buckled whether there's a passenger in the seat or not it will keep beeping until you put the seatbelt in the buckle.

- Lake Hiawatha, NJ, USA

problem #93

Aug 162019

328

  • miles
Even after clearing the faults, I am continuing to get a warning of a passenger "restraint system malfunction." Best guess by BMW mechanic is that it's the front passenger seat occupancy sensor mat. I am told it's a "common BMW problem." Various chat room discussions confirm this. Some BMW models have had the warranty extended to cover this issue (by bmwna) but not my particular model. This is a BMW-wide design flaw that affects the safety of the vehicle and BMW expects me to pay to fix their mistake.

- Homewood, AL, USA

problem #92

Aug 082018

328

  • miles
When I bought this car from the third party dealership, it had airbag problem, when I told the guy about the problem. He said he will lower the price and give me the car. The airbag for the car is too expensive so he doesn't want to mess around with it.

- Allen, TX, USA

problem #91

May 062019

328

  • 66,000 miles
My car has 66K miles on it and about a month ago, the seatbelt and airbag indicator lights showed up on the dash. This may or may not be related to the fact that the seatbelt ding goes off when there is nothing in the seat if the seat was hot due to sun exposure. The heat panel was replaced a few years back for the incessant dinging, but returned a few months ago. The passenger side seatbelt ding goes off intermittently and the indicator light for the airbag and seatbelt are constantly on while the car is on.

- Portland, OR, USA

problem #90

May 222019

328

  • 100,000 miles
Passenger restraint system error: When passengers sit in front passenger seat a warning comes on and disables airbag even when belt is buckled or not, driving or stationary. Warning stays on after passenger exits. Warning stays on for about 50 miles of driving and resets until the seat is sat in again. Online forums show recall for this in other models but not mine yet much is being reported. Seems the seat sensor pad goes bad. Very few people sit in this seat so the sensor system should not be malfunctioning/wearing out. It is intermittent but frequent suggesting it is the same symptom issue as other BMW models with recalled seat sensor pads.

- Arden, NC, USA

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