10.0

really awful
Crashes / Fires:
17 / 0
Injuries / Deaths:
18 / 0
Average Mileage:
29,085 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 BMW 328 seat belts / air bags problems

seat belts / air bags problem

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2011 BMW 328 Owner Comments (Page 4 of 6)

« Read the previous 20 complaints

problem #49

Sep 142016

328

  • 105,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 13V044000 (electrical system). The vehicle was repaired by the dealer (little rock BMW in little rock, ar). After the repair, the vehicle began experiencing a loss of power. The contact called the dealer back, but the dealer did not take responsibility for the failure. The manufacturer was made aware of the failure and referred the contact back to the dealer. Additionally, the contact received notification of NHTSA campaign numbers: 14V176000 (engine and engine cooling) and 16V071000 (air bags). The failure mileage was approximately 105,000. Parts distribution disconnect.

- Little Rock, AR, USA

problem #48

Feb 082016

328

  • miles
Takata recall. The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags) and stated the dealer disconnected the communication system, stated that it was not related to the recall but the air bag warning light remained illuminated with a constant "beeping" sound after the dealers actions. The dealer (holeman automotive group in fort lauderdale, fl) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The air bag light remained illuminated for months. The failure mileage was unknown. Parts distribution disconnect.

- Boca Raton, FL, USA

problem #47

Jul 122017

328

  • miles
Takata recall. The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted the global imports BMW dealer who informed the contact that there were no parts available. The contact had not experienced any failure. The manufacturer was made aware of the issue who informed the contact that the parts would be available as of June 2017 however, the parts remained unavailable. Parts distribution disconnect.

- Roswell, GA, USA

problem #46

May 012017

328

  • miles

A D V E R T I S E M E N T S

Takata recalls" when I start my car, I keep getting a message "passenger restraint malfunction" involving seat belt, air bag, etc. If I don't connect my seat belt on the passenger side when no one is in it, the bell keeps ringing.my car is not on the list of recalls for this. Why isn't my car on the recall list"

- Broussard, LA, USA

problem #45

Jun 092017

328

  • 43,958 miles
Getting "passenger restraint system" error for no apparent reason at all. I'm afraid the airbags won't deploy in case of accident.

- Palmetto Bay, FL, USA

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problem #44

Feb 052016

328

  • miles
Takata recall. The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Tucker, GA, USA

problem #43

May 032017

328

  • miles

A D V E R T I S E M E N T S

I received a safety recall notice with the heading "final remedy available" and was instructed to contact my BMW service center to schedule a repair. When I did, I was advised that the remedy is unavailable and will not be available until a later date, maybe the summer of 2017. The notice suggests that I inform the NHTSA if BMW is unable to remedy the defect within a reasonable period of time. Given that it is unclear when the remedy will be available, I am notifying the NHTSA of my experience. Thank you.

- San Diego, CA, USA

problem #42

Sep 282016

328 6-cyl

  • miles
Takata recall. The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 05/19/2017 updated 05/25/2017

- Burke, VA, USA

problem #41

Mar 012016

328

  • 70,000 miles
Takata recall. I have waited over one year to have this recalled addressed and have not heard from the manufacture. How do I get this repair completed?

- Lilburn, GA, USA

problem #40

Mar 082017

328

  • miles
Takata inflators: I have been waiting almost a year for BMW to replace this airbag. I cannot sell the vehicle to a dealer until this is replaced. I expect my airbag to be replaced now. I want BMW to complete this asap...all I get from them is "parts are not available at this time"....

- Azle, TX, USA

problem #39

Mar 092016

328

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Hanlon, FL, USA

problem #38

Mar 072016

328

  • miles
Takata recall. The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Hixson, TN, USA

problem #37

Feb 092017

328

  • 55,000 miles
Had several recalls sent but everytime I contact and took my car. BMW stated that parts are not in. Been 2 years, so I was still paying and then told until get get fixed. No payments will be made on a car they knew was a safety hazard and did not for 2 years. Took car again in 2/2017. Same answer. Now they want to take care and charge me due to their lack to service my BMW, which is a safety hazard to drive

- Silver Spring, MD, USA

problem #36

Feb 272017

328

  • miles
Takata recall - recall notice received over one year ago. No action has been taken by BMW to date. I have serious safety concerns about continuing to drive this vehicle and effectively cannot trade it in on another vehicle since its value is significantly diminished until the recall is completed.

- Brownsburg, IN, USA

problem #35

Mar 152016

328

  • miles
I received a safety recall notice in March of 2016 and the dealer has still not been able to obtain parts to perform the required repair.

- Fort Mill, SC, USA

problem #34

Feb 072017

328

  • miles
Takata recall. The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer referred the contact to NHTSA and stated that the contact would receive a notice in June regarding the repair. The contact had not experienced a failure. Parts distribution disconnect.

- Pearl, MS, USA

problem #33

Feb 082016

328

  • miles
The contact owns a 2011 BMW 328I. The contact received a recall notification for NHTSA campaign number: 16V071000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Chicago, IL, USA

problem #32

Jan 012016

328

  • miles
I have been to the dealership several times since this recall and the problem is still not fixed. It's been over a year I've been on a waiting list and we are trying to sale the car and can't because of the recall! this is ridiculous. We need the parts ordered and dealt with it's been over a year.

- Ladson, SC, USA

problem #31

Mar 012016

328

  • miles
Takata recall got recall notice March 2016 have checked with BMW dealer 3 times and am told I am on the list. I live in atlanta, ga but have a condo at panama city beach, fl and drive back and forth regularly. I don't understand why it is taking so long when this is such a major safety issue. I understand there is a priority list and I would like to be on it given the age of my vehicle and where I live.

- Stone Mountain, GA, USA

problem #30

Mar 072016

328 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2011 BMW 328xi. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 01/25/2017 the consumer stated the air bag was finally replaced. Updated 02/15/17.

- Narragansett, RI, USA

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