This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
i was driving to work and the car stalled in the middle of traffic when i slowed the vehicle down, the idle is rough and all over the place, car is very hesitant to accelerate and vibrates or shakes when approaching any speed. then the check engine light popped on and is still on, i-??ve parked the car since the incident to do some research on what the cause could be.
Last Saturday, I was driving to New Jersey. I drove from Brooklyn through the Holland Tunnel with no issues. However, after driving about 4 or 5 miles on the New Jersey Turnpike the fuel pump malfunction light came on and the car started to slow down then jerk. Thankfully, I was able to pull off to the side since vehicles travel at a very high speed on the New Jersey Turnpike. After I pulled off to the side the engine stopped and would not restart. I was able to get a tow to the nearest BMW -?" BMW of Bloomfield. They took my keys and ran my VIN. The service manager from that location advised me that they could fix the fuel pump for me at no cost because it is a known issue and is covered under code SULEV. However, I would have to leave my car there for the weekend. Since I live in Brooklyn, I decided to get another tow to BMW of Manhattan where my car has been since Saturday. I did not receive a call from the service advisor until Monday evening, to whom I explained everything that I just wrote. He told me that there were no open recalls on my vehicle and he would let me know the cost to replace the fuel pump. I explained to him that the service manager at BMW of Bloomfield said that I absolutely should not be charged for the repair because it is covered for New Jersey and New York customers. Also, I looked up the code and issue on Google and saw that other customers had the same issue and BMW repaired the vehicle at no charge. BMW of Manhattan has stated that they will replace the fuel pump at no charge. However, I will need to pay over $1,000 to replace the fuel pump module and FPR module that both malfunctioned. Though the service advisor acknowledged that the fuel pump failure could have triggered the failure of the fuel pump module and the FPR module.
My Vehicle has been on Recall since March 2, 2022. There are increasing problems and an occasional smoke and burning smell. This is effecting me getting an inspection and registering my vehicle.
Upon starting my vehicle there is a strong smell of gasoline in the cabin. The car was making a noise that has been diagnosed by a mechanic as engine failure and this vehicle is only 10 years old. This car is my only means of transportation. I need someone to help figure out what to do with it. These cars are too costly to consumers to be just be dead in a year span. There is no possible way the manufacture is unaware of these issues. My car has had a burning smell that could never be located by the dealer. Though it all there are still zero safety lights to point me in any direction.. how can it be possible that something seeming so unstable have no warning lights to give indication that something is wrong with it. I-??m just tired of all these entities being able to deliberately falsify information to entice me to purchase a vehicle knowing it has failures and safety issues. I don-??t have another car. I want to use the one l already paid for. I need someone who cares to help me. I shouldn-??t be fearful for my life driving a vehicle on the road. If someone can please look into what can be done by the manufacturer, I would appreciate it. The dealer deems this vehicle inoperable.. where do I go from here"?"
- Waynesville, MO, USA
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My vehicle is experiencing the same symptoms and is reporting the same trouble codes related to recall number: 17V683000. However, my vehicle is not included in this recall. I would appreciate it if this matter could be investigated and my vehicles VIN included in this recall.
My issue is exactly as described in recall campaign 14V-176, also listed as si B11 07 14. It is a faulty vanos unit with failing bolts. My car's model and year are listed in both of these documents, however my specific VIN is not listed as part of the recall. My car is currently damaged due to the vanos bolts shearing off completely and falling into the oil pan, as described exactly in the above recall notices. This is the diagnosis from BMW of seattle. It is very clear that my car suffers the same faulty part as listed and should be part of the recall. I believe it is in error that it is not. As it stands, BMW cannot help me and are forcing me to pay out of pocket. The service technician tells me that my VIN should be included in the recall and does not understand why it isn't, but because it isn't they will not fix the issue under the recall. This is a very serious issue. Please correct the documentation to include my vehicle, which matches the listed vehicles in the vanos recall paperwork. Thank you.
My car is below 70K miles never over heated or had any issues but out of nowhere my trunk started unlocking on its on, killing my battery. My radio stopped working and I've been hearing noises from my door speakers. & now today my car will not start at all & if it does it turns off immediately.
March 13 th. I lease a 328I 2011 a hour or two later. It starting shaking a lot and jerking forward. While foot on break then it cut off I attempted to cut it back on and it would cut back of I was stuck for a while. So I called the. Dealer they was closed. I went the next day. Told them bout the problem. And the took the car to the shop and sense then I haven't. seen it again and at this point they want me to still make payment on car I dnt have. And insurance I ask them to. Refund me. And. The told me no there nothing they can do. And I have to keep the car. That I still dnt have. Today's the 27th so they had it about two weeks. Now today I viobthe mechanics and they told me the. Ppl at the dealer. Order all the wrong parts to the car and dnt no when he will have the part or when it will be fix. I tried calling. The dealer. Back to back about 20 times they kept coward my call then someone finally answer. With a bad attitude and told me stop calling cause the person I'm looking for isn't here although the specifically told me to call him and he guarantees that it will be ready today March 27 th at 6pm but which it wasn't. and I still haven't heard back from. Them yet all I wanted. Was to get out of it. And they keep denying. Me dat. Even when it happen the same day. I need help please I'm being scammed. Of. feel like I am all I wanted was a car. With no problems. Right away and that's exactly wat happened to me. And now I feel so in it being around those ppl and visiting the dealer to. Speak to them cause they not answer. Please help
My BMW does not idle smooth, it hesitates like it is choking on gas, its idle gauge goes from 0 to 15 constantly. At first I thought it was a transmission problem. I had it tunes=D up and the problem still exists. It has little power on and off. You have to accelerate hard to get it to go up hills and it is not a smooth shift when your riding it hard to get the idle up to par to go faster.
12/24/2018 fuel pump malfunction warning comes on while driving indication vehicle while shut off each time this happens I am driving on the NJ turnpike forced to pull over before vehicle shuts down and does not start!!! 01/2019 I have had new fuel pump installed and it happened again, 03/2019 fuel pump replaced again and this vehicle has shut down 2 additional times 05/2019 and again while driving on the parkway. Last fuel pump malfunction June 2019 I have not driven vehicle in 3 weeks not sure what to do. Each incidents has been on a major highway where speed limit is 65mph.
12/24/2018 fuel pump malfunction warning comes on while driving indication vehicle while shut off each time this happens I am driving on the NJ turnpike forced to pull over before vehicle shuts down and does not start!!! 01/2019 I have had new fuel pump installed and it happened again, 03/2019 fuel pump replaced again and this vehicle has shut down 2 additional times 05/2019 and again while driving on the parkway. Last fuel pump malfunction June 2019 I have not driven vehicle in 3 weeks not sure what to do. Each incidents has been on a major highway where speed limit is 65mph.
3-times the car's engine was turned off by the computer while we were driving on the freeway and the streets. Car info says "fuel pump, service soon" and then the car won't start for an hour. First time we took it to beverly hills BMW center and they replace the fuel pump. Next day, fuel all over our garage. Took it back for them to secure it better.next morning we got gas all over the garage again. I had to secure the fuel pump. I'm not confident in the service at BMW centers but I really have a problem with the car turning off while your in the fast line on the freeway. We were almost hit by a truck the third time it stopped.
My BMW 328I E93 has the service engine soon (ses) light come on while I was driving on the highway. The computer shows error code 2B3A (P1449 dmtl system fault). I cleared the code and it came back a week later. I tried replacing the gas cap and the error still comes back the same. I was doing further research and came across this article (attached) from NHTSA.gov describing the same exact problem, with the same exact code and even my engine is the same N52K for my E93 328I. Https://static.NHTSA.gov/ODI/tsbs/2012/sb-10051299-3508.pdf the dmtl pump is there to help reduce emissions and if the system is faulty, the BMW dealership should honor the request for service work to replace the dmtl pump under the emissions/extended emissions warranty. I called and they said there's no recall for this VIN so they can't help me...and they are making me pay for the diagnostic fee...but I do in fact have my emissions warranty still in effect for the VIN which is 8 years or 80,000 miles, whichever comes first. It seems that there needs to be an active recall for these faulty dmtl pumps/systems as this problem exists for engines like mine -the N52K engine. I encourage the NHTSA to take a look into this matter and work closely with BMW North America to institute a remedy for this. Thank you in advance and have a nice day.
11/2016 - car stalled on the interstate and wouldn't restart. Complete power failure (engine, brakes, steering) - mechanic replaced a gas valve. The exact same problem happened twice more. BMW replaced the fuel pump and now wants to replace the control module. All this within 3000 miles. Seems like a major fuel system failure. 04/03/18-104795 miles on the vehicle it was brought in for -blower motor recall was performed due to the fact that yours was inoperable -PCV valve recall -check engine light was on and the cause was the fuel pump. Car has been driven 2766 miles in between the next visit. 09/28/18-107561 miles on the vehicle it was brought in for -A/C service due to the A/C not being cold enough. -sluggish running (cause was the differential pressure sensor) an emissions item that has nothing to do with the fuel pump and the vehicle also needed the (charcoal canister) replaced, also an emissions item. Car has been driven 487 miles 10/23/18-108048 miles on the vehicle it was brought in for -AWD/ABS/emergency ebv light is on-( this is controlled by the vtg module) I'm not getting a signal from this module. After inspecting what we could of the module that is when the technician found that there was water in the passenger rear floorboard. -fuel pump message on the screen (cause is the ekps module) the module controls what the fuel pump does. If this module is malfunctioning then the fuel pump isn't operating properly resulting in the 'fuel pump' message on the screen. It is the same issue, yet they have "fixed" two different parts of the fuel system already. What are the odds that a third, even more expensive part would fail so soon?
Before any prompts on the navigation screen ever came up, I would often sometimes smell something burning or giving off a hot rubber smell which I addressed as soon I purchased the vehicle from queens auto mall auction, they said it was nothing to worry about if I did not see the check engine light on. While I was driving my BMW 328 xi 2011 the car suddenly lost power and a fuel pump malfunction display prompted on my navigation screen. The car stopped on a bridge in the left lane without me being able to pull over. The car would not start up again at all after several attempts. I waited about 30 minutes and the car started up again. I drove it back home 5 min away and got my vehicle towed to the BMW of manhattan where they say they took care of the problem. Once I picked up the vehicle, I drove for approximately 25-30 minutes before the same exact thing happened again and I was barely able to switch into the right lane so I can pull over and have another tow come and take my car to BMW of manhattan just an hour after I had it serviced. I had the recall for the PCV valve heater replaced at that service so I know the same fire/rubber burning smell can't possibly be from that valve recall. I have seen online many people have the same problem with their 3 series, and I am concerned this may be an underlying issue with all 3 series BMW 2006-2011. In both of these separate instances I was driving and was very scared that I could have gotten into a serious car accident in New York city
7 recall items on my vehicle :-( caling BMW constantly to get an update on the parts needed so I can take my car in and it's not happening... it's been over a year and a half nd nothing. Blower motor wiring: This recall involves the wiring for the system, known as the blower-motor, that controls air flow for the heating and air conditioning system. Over time, the connection between the wiring and this system could deteriorate and, in rare cases, could lead to overheating. Positive crankcase ventilation (PCV) valve heater : this recall involves an engine component known as the positive crankcase ventilation (PCV) valve heater. The PCV valve heater may not have been produced to specifications. Over time, it could deteriorate and, in rare cases, could lead to overheating.F overheating occurs, then in rare cases, this could lead to melting of the PCV valve. In extremely rare cases, this could lead to a fire. Recall 17V676000- electrical system wiring -may cause fire even when vehicle is off. Recall 16V071000- airbag frontal drivar side inflator module-in crash the inflator could rupture with metal fragments. Recall 11V476000: Power train driveline driveshaft- if bolts loosen could lease to loss of power to front wheel and vehicle breakdown/crash. Recall 17V683000 -component engine and cooling, emission control crank case, electricl short will cause parts within PCV valve to melt increasing risk of fire. Recall 12E029000 -engine and cooling system fan-fa motor can become inoperative or circutitboard to overheat cauing engine in engine compartment to catch fire. Recall 13V044000 - electrical system -loss of electrical system power fail -vehicle can stall unexpectedly increasing risk of crash. Recall 14V176000 - engine and engine cooling engine- if the bolts lossen or break, the engine may have reduced power or stall increasing risk of crash
The contact owns a 2011 BMW 328I. While driving 65 mph, the vehicle stalled three times. The contact stated that the "car on the rock" icon illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was notified and did not assist. The failure mileage was approximately 117,000.
Without any time to pull over, my car has suddenly stopped on a busy highway at speeds of about 45 and 65 not once but twice in about a 3 month span. First time I was stuck in a middle lane going about 45mph and my car completely came to a stop. I needed police to come out and an emergency tow due to location. I took my car to my BMW dealership and was told it was a fuel pump problem and that it had been corrected. Now 3 months later it has happened again on a different part the same busy highway at about 65mph and I had to have a police officer come out and push me into the shoulder because again, by car completely came to a stop with no time to switch lanes and get to a shoulder.
A D V E R T I S E M E N T S
- Coral Springs, FL, USA