The contact owns a 2011 BMW 328I. The contact stated while driving 65 MPH, the vehicle stalled. The check engine warning light was illuminated. The contact was able to pull over to the shoulder of the roadway. The contact was able to restart the vehicle; however, the failure recurred several times while driving on the same day. Additionally, the contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle shuddered and surged. The vehicle was taken to O'Reilly-??s, where DTC code: P054B was retrieved; indicating a VANOS bolts failure. The vehicle was then taken to the dealer to be repaired under NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the dealer charged a diagnostic fee and informed the contact that the vehicle would need to be diagnosed for 2 hours prior to the recall repair. The contact declined to pay the diagnostic fee. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 129,000.

- Largo, FL, USA

The contact owns a 2011 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 24V513000 (AIR BAGS) and 23V707000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag warning light remained illuminated while operating the vehicle. Additionally, the vehicle failed to immediately start, and while driving at an undisclosed speed, the check engine warning light flashed off and on. The cause of the failure was not yet determined. The failure mileage was 110,000. Parts distribution disconnect.

- Ocala, FL, USA

See attached document for complaint.

- Grant, AL, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

- Charlotte, NC, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 35 MPH, the vehicle was losing motive power. The contact was unaware of any warning lights being illuminated. The contact stated that the vehicle stalled, and he was unable to be restarted. The contact had the vehicle towed to the residence. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 90,000. Parts distribution disconnect.

- Grand Prairie, TX, USA

The contact owns a 2011 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 23V707000 (Engine and Engine Colling) and 24V513000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000. Parts distribution disconnect; for NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). VIN tool confirms part not available; for NHTSA Campaign Number: 24V513000 (Air Bags).

- Northport, ME, USA

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Northborough, MA, USA

The contact owns a 2011 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 23V707000 (Engine and Engine Cooling) and 24V513000 (Air Bags); however, the parts to do the recall repairs were not yet available. The contact stated that while starting the vehicle and while driving at various speeds, the vehicle was shuddering. An unknown warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

- Fairview Heights, IL, USA

The contact owns a 2011 BMW 328I. The contact stated that upon starting the vehicle, the vehicle was idling abnormally rough, after which the check engine warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact stated that the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 70,000. VIN tool confirms parts not available.

- Butler, PA, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the VANOS bolts had fractured. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 145,000. VIN tool confirms parts not available.

- Edmond, OK, USA

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bellwood, IL, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Diego, CA, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Richmond, KY, USA

The contact owns a 2011 BMW 328I. The contact stated while driving 45 MPH, the message "Service Engine Soon" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed, and the mechanic determined that the failure was related to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The mechanic cleared the diagnostic trouble codes; however, the failure persisted. The vehicle was taken back to the independent mechanic, where the same assessment was made. The vehicle was not repaired. The contact stated that while driving at various speeds, the vehicle made an abnormal sound, and the check engine warning light illuminated. The contact later received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 76,600. VIN tool confirms parts not available.

- Huntington Beach, CA, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the VANOS bolts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 118,000. VIN tool confirms parts not available.

- Houston, TX, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the check engine warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the VANOS assembly was faulty. The vehicle was not repaired. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

- Lexington, SC, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Apalachin, NY, USA

The contact owns a 2011 BMW 328I. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. Additionally, the contact stated that the vehicle made an abnormal knocking sound while driving. The check engine warning light, the traction control warning light, and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where the VANOS bolts were replaced twice; however, the OBD scanner indicated diagnostic test codes related to the VANOS bolts. The vehicle was temporarily repaired. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000. VIN tool confirms parts not available.

- Las Vegas, NV, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted and informed the contact that the repair would be an out-of-pocket expense. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

- Auburn, CA, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Buffalo, NY, USA