This vehicle was purchased used and before the manufacturer's 50,000 mile warranty period expired. Since 1/2013, this vehicle has been in and out of the service shop for ignition coil issues. Since January 2013, this vehicle has had 3 ignition coils replaced, one during the extended warranty, one that I paid for and one that was completed gratis. My concern is that this appears to be some type of manufacturer's defect and I am very concerned about my safety. So much so that I contacted BMW North America during the week of December 26, 2013 and spoke with [xxx]. when I asked to speak with the president of BMW North America, I was told by [xxx] that there would be no further escalation beyond her because her job was to resolve issues and she basically pushed my concern aside as the wind blows leaves. This is a major safety issue that BMW needs to resolve immediately before someone loses their life. I have done research on the internet and have found that this is an ongoing issue with BMW's which I have now come to understand = bring more worry. I have owned over 10 cars in my lifetime and never have I experienced so many trips to the repair shop!!! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Washington, Dc, DC, USA

The contact owns a 2011 BMW 328. The contact stated that while driving approximately 20 mph, the vehicle stalled. The contact was able to restart the vehicle after waiting sometime. The vehicle was taken to the dealer for diagnosis. The technician replaced an electrical ribbon and performed a manufacturer's recall. The contact was not aware of the exact recall repair. The failure continued and occurred three different times. The vehicle was not repaired. The approximate failure mileage was 14,000. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)..,updated 06/17/13 the consumer experienced seven failures of electrical failure, with the complete engine shut down.

- Atlanta, GA, USA

Vehicle was delivered on 2/3/2011 and has experienced ongoing & unresolved electrical shorts, battery discharge, failures to start, erroneous door ajar messages, service engine soon & electrical malfunction messages leaving passengers stranded. Vehicle towed to dealership(s) 2 times. Dates/mileage of failure(s): 19feb2011 / 377 miles, 18apr2011 / 2,336, 01jun2011 / 3,816, 12 Aug 2011 / 4,690, 24oct2011 / 6,867, 21oct2011 / 6,943. Formal notices served to braman BMW / miami, South motors / miami & BMW corporate / NJ to repair or replace vehicle have gone unanswered. Pending lemon law / legal action currently pending.

- Miami, FL, USA

I leased a vehicle from BMW encinitas that had previously been used by them as a loaner vehicle on 3/24/11. On 4/20/11, I parked the vehicle at my home after a short 20 minute freeway drive and within 20-30 minutes, flames were shooting out the top of the hood and over the tops of the front tires. The flames were blue and burned so hot water was unable to douse them. The fire burned for approx 15 more minutes before the fire dept was able to put it out. Upon inspection, the engine was completely charred, engine mounts gone and the bumper and lights approx 2 feet in front of the car. The car is now owned by state farm insurance. BMW was not at all interested in determining the cause of this fire. To my knowledge, no work was ever performed on this vehicle.

- El Cajon, CA, USA