This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 BMW 328xi. While the vehicle was parked, the blower motor and wiring harness became overheated, melted, and caused damage to the glove box and the passenger side carpet. A fire report was not filed. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the blower motor and harness needed to be replaced. A local dealer was not contacted. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 17V676000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 79,000.
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. BMW of North haven (610 Washington ave, North haven, ct 06473) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called a local dealer (BMW of rockville, 1300 rockville pike, rockville, md 20852) and was informed that parts were not available. The dealer stated that the contact would receive another notification when parts became available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- Gaithersburg, MD, USA
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I bought a used 2011 BMW 328I from a used dealership. I drove it home the first day started to overheat. I checked the carfax on the car & it has 2 recalls. Is it illegal for a dealer to sell me a car knowing it has a 2 safety recalls?
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 17V676000 (electrical system); however; the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over six months ago. The dealer (BMW of columbus, 6549 whittlesey blvd, columbus, ga 31909) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Tom hesser BMW (1001 N Washington ave, scranton, pa) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Cluster malfunction, one morning after a snowstorm I started the car and all lights on dash and gauges started to malfunction on and off. I took it to the dealer that dealership said the cluster is bad the rdc control unit. TPMS, battery and kombi wiring. And ask for a real high price to repair. After I take it to a few local BMW shops and everyone is asking me if I got the recalls done but only one recall of three is available to fix. Some thinks it's water damages and BMW didn't check the car properly.
Two active recalls (no. 17V-683, no. 17V-676) with letters from Dec.2017 and Jan.2018 unresolved to date. Manufacturer taking too long to remedy safety recalls. No repair date available.
I received initial notice of important safety recall from BMW November 2017, #1 no. 17V-676 blower motor wiring, and #2 no. 17V-683 PCV valve heater. The notice said "remedy unavailable" in both cases. It is now April 2018 and when I go onto the NHTSA site I still get that the remedy is not available. I feel this is a case of the BMW center being "unable to remedy the defect within a reasonable period of time, " and am therefore informing you of this issue.
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. BMW of devon, Pennsylvania was made aware the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
BMW recall. My car was in the parking lot of my employment. I went out to my car - the entire inside of the car was filled with smoke and soot. The passenger side dashboard, under the glove box and the glove box had melted onto the floor board. Also burning the carpet and passenger door panel. I called BMW of american on wed. 3/21/18 and filed a form regarding the recall and what to do. They stated someone would contact me between 24 and 48 hours - it is 3/23/18 and no one has contacted me. I called the 800-831-1117 BMW customer service number and was on holding waiting for someone to pick up the phone for 63 minutes. I do not know what to do but I need your help please. - (recall related incident)
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V683000 (engine and engine cooling) and 17V676000 (electrical system). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. BMW of bayside (247-21 northern blvd, douglaston, NY) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not provided.
On Nov. 3,2017, BMW announced fire danger due to blower motor wiring and a PCV heater. Neither of these repairs sounds complicated (replace wiring) but five months later, BMW on their website continues to say a "remedy not yet available". this delays suggests that BMW is not prioritizing or taking these dangers seriously. NHTSA needs to encourage BMW to expedite this recall for the safety and peace of mind of BMW owners.
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called okemos auto collection at (517) 853-2600 (2186 jolly rd, okemos, mi 48864) where it was confirmed that the parts were not available for the recall remedy. The contact attempted to speak with the manufacturer on several occasions, but was unable to reach anyone. The contact had not experienced a failure. VIN tool confirms parts not available.
Received recall notifications (PCV valve and wiring for heating and air-conditioning) at the end of 2017. Have checked and rechecked with dealership to get the repairs. Finally called BMW usa and was told no parts available until late spring or early summer"?!! meanwhile, article in the la times said that repairs would begin in December, 2017 and quoted a BMW official as advising "park your car outside" (in case the thing just ignites by itself while parked"). --and for those of us who cannot do that" why do they say that customer safety is their #1 priority"! it is outrageous.
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over four months ago. The dealer was not notified. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 17V676000 (electrical system). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (BMW of West houston, 20822 katy fwy, katy, tx 77449) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Niello BMW elk grove (8580 laguna grove dr, elk grove, ca 95757, (916) 687-9000) was contacted and confirmed that the part was not yet available. The manufacturer was also notified. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Joppa, MD, USA