10.0

really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
2 / 0
Average Mileage:
43,442 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 BMW 328 body / paint problems

body / paint problem

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2011 BMW 328 Owner Comments

problem #10

Nov 232023

328

  • miles

A D V E R T I S E M E N T S

While driving at city speed limit the headlights started flicking on-off very difficult to see in the dark. I pulled over to the side of the road for safety but now realized the turn signals not working and also the hazard lights are not working either. I was in a very dangerous situation sitting on the side of the road without any warning light on. Not only for mine safety but also dangerous for other drivers passing by without seen my car in the dark. Its due to well known BMW FOOTWELL MODULE that has high failure incidents rate but BMW refused not to do a recall. Since this a safety issue NHTSA should request BMW to do a recall instead of just extended the warranty to 10/150K miles which my car is not qualify for. I've contacted BMW customer care but they refused to offer any assistance. I feel that BMW has deserted their customer and leaving a high cost burden on their customers although failure/flaw was directly from BMW.

- Orange, CA, USA

problem #9

Jan 072022

328

  • miles
Car spontaneously caught fire

- Colts Neck, NJ, USA

problem #8

Dec 242019

328

  • 122,600 miles
My license plate has 1 screw that fits into the metal made holes. It is suppose to have 2 screws that fit into the metal holes in the trunk. The plate itself has screws with no backs and are stripped. I don't want the license plate to rattle and fall off from faulty workmanship with license plate panel. Also the front plate is completely different from the back license plate panel and these screws look stripped too.

- Olympia, WA, USA

problem #7

Apr 082019

328

  • 20 miles

A D V E R T I S E M E N T S

I bought this car from the dealership so I have to return the car because all this issues and now the car is for sale again at the dealership

- Montclair, CA, USA

problem #6

Feb 032019

328

  • 85,000 miles
My moonroof spontaneously exploded today (around 5:40pm). I was driving open road (city, about 30-35mph) and there was no evidence of a rock or other foreign body other than glass in my cabin. The edges of the remaining glass of the moonroof tilted upwards. The noise and glass surprised me and I drifted into the median briefly before calming down/regaining control.

- Baton Rouge, LA, USA

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problem #5

Aug 222018

328

  • 74,000 miles
I was driving at a slow speed during heavy traffic in town at 4 pm on a sunny day. The car ahead of me slowed down even more and when I was trying to slow my car too, it did not slow down at all. I did hit the car ahead of me at a slow speed and the air bag deployed causing severe injury to my right wrist and to the left wrist. It caused profuse bleeding because the air bag caused cuts in my wrist area, very close to a vein. A five inch hematoma appeared within minutes in the right wrist and the skin was scraped off both wrists. Several burn marks are also visible all the way up to the bend of my arms. The police came within minutes and they bandaged my wrists to try to stop the bleeding. An ambulance was called and the emt wanted to Transport me to a hospital.

- Wanaque, NJ, USA

problem #4

Sep 042017

328

  • 68,000 miles

A D V E R T I S E M E N T S

My son's BMW (2011 BMW 328I xdrive) spontaneously combusted on Sep 4 2017 while he was driving back from work at 4 am on sunrise highway NY. Luckily he noticed sparks and smoke and pulled over and got out. The car fully burnt within 30 minutes.

- Syosset, NY, USA

problem #3

Sep 102017

328

  • miles
The door has melted.

- Houston, TX, USA

problem #2

Nov 172016

328

  • 40,000 miles
I had just left my house for work and was a few minutes down the street at a light when I saw white smoke coming from the dash/hood area. I pulled over and turned off the car and got out within seconds the car was up in flames. I could hear the car turning itself on even though it was off and I had the keys. The fire department came. My car literally burnt to the ground. They said it seemed like an electrical problem. If I wasn't at a stop, or if I was on the freeway the car filled so quickly with white smoke that I wouldn't have been able to see and could have crashed or been trapped. BMW did nothing and took no responsibility. They tried to offer me a discount towards a new BMW if I signed an nda. I know see all the news reports and wanted to make sure this was reported. This happened in 11/2016. I have video and photos

- Las Vegas, NV, USA

problem #1

Mar 172016

328

  • 44,800 miles
Twice while driving the car, the driver's car door flew open. There was no indication the door was not latched, nor did any alarms sound. This occurred as I was turning into heavy traffic on a busy 4 lane highway in town, and accelerating to 50 mph. I took the car into my BMW dealership and they told me it was a faulty actuator that was not covered under warranty, incurring a cost to me of $622. I am appalled that this is not covered as a huge safety issue so feel this needs to be reported....

- Huntsville, AL, USA

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