10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
47,385 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 BMW 328 drivetrain problems

drivetrain problem

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2010 BMW 328 Owner Comments

problem #6

Jan 022024

328

  • miles

A D V E R T I S E M E N T S

My vehicles check engine light came on, and the car started to misfire and idle hard when driving. Jack Furrier Tire and Auto ran the code, and it came back with peoblems with the cam shaft. I brought it to BMW, and VANOS bolt (recall) code was confirmed, but they told me it was a problem with internal piece missing from the oil filter. I asked if the car was safe to drive, and they confirmed and also told me the car is having other mechanical issues I should be aware of. The service agent described possible future problems with transmission and told me that there was no remedy available for recall yet, so I need to wait. I paid to have oil filter replaced. A week later, I was driving myself to work and my daughter to daycare when the car began to stall out and misfire in traffic. After bringing it back to the dealership, they replaced 1 spark plug free of charge and advised me that the car was coming back with other codes. I addressed the safety risk and the continued mechanical breakdown of the car systems if I continued driving it, and I was encouraged to trade the vehicle somewhere. I will attach an email I sent detailing further frustration I have experienced with BMW. After speaking with customer relations, I received the same reply, which is yes, there is a safety risk it is minimal and unfortuanly, there is no remedy available yet. The following was my reply when asked to complete customer survey: I am getting no help with a car that has a recall on it and being told the exact thing at every level I have presented my legtimate concerns. With no viable or reasonable options. I basically have to continue driving my car and risk car further breaking down and put my family's safety at risk with hope that "it's low probabilty". Somehow, these are my only options on a vehicle with a recall.

- Tucson, AZ, USA

problem #5

Apr 032018

328

  • 104,577 miles
Over the course of three days, while driving my 2010 BMW 328I on a highway at a rate of speed of 65-70 mph, the motor stalled, shut off, died, lost power causing me to have to get to the breakdown lane by forward momentum alone. Very dangerous because the other cars on the road have no idea that my car has no power. After sitting for approximately 15 minutes, I tried starting the car and it started right up and I was able to drive it as though nothing was wrong with it. I called my BMW dealer and am bringing it there tomorrow. He said that the repairs may be covered and that they would know better after looking at the fuel pump because there may be an issue with it. The car only has died while traveling on an interstate highway at a higher rate of speed. Extremely dangerous.

- Lawrence, MA, USA

problem #4

May 312017

328

  • miles
Driving car on freeway, traffic slowed down and engine stopped without any prior warning. Car would not restart. Possible engine failure. Car has about 70,000 miles. Possible recall # is 14V176000.

- Montebello, CA, USA

problem #3

Dec 232014

328

  • 54,500 miles

A D V E R T I S E M E N T S

I believe that unintended acceleration caused my one vehicle accident. I was reversing slowly out of a steep driveway. Once out of the driveway, I put my foot on the brake so that I could switch gear in to drive. When I put my foot on brake, the car accelerated backwards, and I couldn't control it. The brake wouldn't work. The acceleration was so fast, that what stopped me was hitting a horse fence across the street. I was going so fast, that I ended up going airborne, and only damaged the top of the horse fence. My front part of my car then fell forward and broke the tie rod in half. I ended up with whiplash and a concussion, requiring post-concussion syndrome physical therapy for 4 months. I asked BMW for a special investigation into my car to see if it malfunctioned. My car was not allowed to be fixed prior to the investigation and had to be done at a BMW dealer, which it was. Everything was a secret when BMW investigated my car. The BMW dealer service manager wasn't allowed to be told any findings or watch the investigation. BMW sent me a letter afterwards stating that the car didn't malfunction. I have been driving for 33 years without one accident or traffic violation. I had driven that car for 4 years and I know that my foot was on the brake but I was accelerating faster and faster and couldn't stop the car. I have read other reports of unintended acceleration and what is described is exactly what happened to me. I am lucky and thankful that no car or person was behind me, because I could have killed someone. I was only going about 5 miles per hour when I pushed on brake, but unintended acceleration had me going in reverse about 50 miles per hour until I hit horse fence. The brakes didn't work. I have photos of horse fence and broken tie rod but only allowed to upload 5 files.

- West Chester, PA, USA

problem #2

Jan 042014

328

  • 45,232 miles
While driving to work on the interstate my car began to hesitate and would not accelerate. The following day the check engine light came on and the problems with hesitation became worse and the car would not go over 50 miles per hour on the highway and would almost stall when I came to a stop. Took car in for service and they stated that there was a failining ignition coil in cylinder #3 which was replaced. On 11/28 the car starting doing the same thing. I had to take it to a different dealership that was closer to my work because the car would not accelerate on the highway and I felt very unsafe. At this time the car has 53440 miles on it. Right out of warranty! I called both dealerships and come to find out this is a known issue with this model BMW. I was charged $681.06 for a known issue and this being the 2nd time my car has had this issue. This time the failure was in cyliders 2 and 6! and was told to pay to replace all as they will continue to fail! I contacted the dealership BMW of towson and never received a return call. I should not have been charged for this service as BMW of catonsville would have done the replacement for free as this is a known issue with this car. I couldnt drive all the way to BMW of catonsville because my car would now accelerate on the highway. I am continuing to look for a refund of $681.06 as I should not have been charged for something that BMW should have recalled.

- Baltimore, MD, USA

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problem #1

Apr 012013

328 6-cyl

  • 80,000 miles
Driver side floor mat curled up at front and was captured by clutch pedal when changing gear. When clutch was again engaged, mat was pulled up and interfered with subsequent brake operation before freeing itself and falling back onto floor well. Since problem was intermittent, it took a while to figure out.

- Wallingford, CT, USA

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